Terms & Conditions

All purchases of Perfect Draft machines and beer kegs are subject to our full terms and conditions.

1. Returns & Credit
1. Empty 6L PerfectDraft kegs can be returned to one of the 194 Majestic stores that stock PerfectDraft. A full list can be found here.
2. For each empty 6L PerfectDraft keg returned, customers will receive £5.00 credit (Credit) that can be redeemed against the immediate re-purchase of any 6L Perfect Draft beer keg at the same time that the return is made. Other Majestic products can be purchased in the same order, as long as there is a qualifying re-purchase of a 6L PerfectDraft beer keg within the order which the Credit is being redeemed against.
3. If returning more than one empty 6L PerfectDraft keg, customers will be given Credit for each one which can be used against any order as long as it meets the requirements set out above at point 2 and that the value of the order is more than the Credit being used.
4. The Credit has no cash value and is non-transferrable.
5. For customers who made their purchase direct via Majestic and are unable to return their empty Perfect Draft keg to store, please visit our FAQs for further information.
2. PerfectDraft Beer Tokens
1. PerfectDraft Beer Tokens can be accrued on all in store purchases of 6L PerfectDraft Beer kegs.
2. Each 6L PerfectDraft keg purchase earns 20 Beer Tokens with equates to £1.00.
3. Beer Tokens can only be accrued on up to 10 kegs per transaction.
4. Customers must have the PerfectDraft mobile application in order to redeem any Beer Tokens. This application is available on smartphones via the Android or Apple Store.
5. Beer Tokens can then be redeemed on online purchases direct with PerfectDraft.
3. Faulty/Defective Goods
1. You have 30 days from the date of delivery of the Product in which to contact us to reject or request a replacement to the faulty or mis-described product.
2. If the product is found to be faulty or defective, Majestic’s liability for faulty or defective goods shall only be:
   1. if the customer has requested a refund, the price of the products in full with any delivery charges incurred by the customer; or
   2. if the customer has requested a replacement, the supply of a replacement product and any delivery charges for sending the replacement product to the customer.
3. Majestic accepts no liability for products that have been used or are faulty or defective because the product(s) has not been stored or maintained by the customer in accordance with the instructions contained within the user manual. Further helpful information in respect of storage, use and maintenance can be found on our FAQs.
4. For all other returns and your customer cancellation rights, please see clause 12 of our consumer terms and conditions for further information.
4. Warranty
1. All Perfect Draft machines are covered by a 2 year warranty period beginning from the date of purchase.
2. All customers relying upon the warranty must be able to provide proof of purchase. Please contact us at Majestic if you require assistance obtaining this, as we may be able to help.
3. In the event that you do not have your proof of purchase and we cannot assist you in obtaining this, the warranty period shall be deemed to have started three months from the date of manufacture indicated on the machine or derived from the serial number. If you require service for machines without a production date or serial number, a valid proof-of-purchase is required.
4. The warranty does not cover consumable parts or normal wear and tear and will not apply in cases where the model number, serial number or production date code on the machine has been altered, removed or made illegible, the defect or damage is due to incorrect use, poor maintenance or if alterations or repairs have been carried out by unauthorized third parties.
5. If your machine is outside of the warranty period, you may still be able to pay for a repair. Please contact us for further information.
5. Recycling your PerfectDraft Machines
1. PerfectDraft appliances are electronic household appliances and need to be disposed of accordingly at the end of their life. In particular, this symbol on the product indicates that the appliance must not be disposed of with unsorted common municipal waste. As the end-user, it is your responsibility to dispose of the end-of-life appliance in an environmentally sensitive way.
2. You can responsibly dispose of your electronic waste by either:
   1. returning it to the distributor/dealer from whom you purchased the product; or
   2. depositing it in a designated collection point.
3. For information on collection or recyclability points in the UK, please visit the following link: http://www.responsible-recycling.co.uk/contact-us/find-your-local-recycling-centre/.

• £1,000 Majestic Gift Card awarded upon first order of a new Majestic Commercial customer, based on a required annual min wine spend of over £25,000. The prize will be awarded upon the invoicing and payment of the new accounts first order. Ontrade business must be entirely new to Majestic, and not have any current or previous contact with Majestic Commercial or our teams.
• £1,000 Gift Card will be issued electronically and is non-exchangeable or refundable. The Gift Cards full terms and conditions apply which can be viewed online. Gift cards will be issued as five £200 vouchers over a ten month period.
• Entrants must be 18 or over. This offer is non-refundable or exchangeable.
• This is not open to Majestic colleagues – for further information on how you can submit potential sites please contact your Regional or Area Manager.
• To submit a suggested new Majestic account, based on the above criteria, please fill in this form.

1. Offer - Receive 20% off your fourth (4) purchase once you have collected 3 stamps.
   The Loyalty Card is only valid for 3 months from the issue date and the fourth purchase must be completed during the 3-month period. A minimum spend of £100 on each purchase applies. Available at selected participating stores only. Stamps can be earned:
• on in-store purchases only and cannot be earned online;
• on purchases over £100;
• at the time of purchase;
• one stamp per transaction only.
2. No cash alternative available. One time use only. Offer valid on still wine, sparkling, Champagne, beer, spirits, low & no alcohol and soft drinks. Offer not available for use on snacks, sundries, wine cases, gift cards or subscriptions. This offer cannot be combined with any other offer or discount. Offer can only be used by persons aged 18 years old or over. Offer is for personal use only. Loyalty Card is non-transferable and non-exchangeable and cannot be used for glass loan deposits. Pictures or printouts will not be accepted if the Loyalty Card is lost or stolen. Majestic reserves the right to amend, terminate or temporarily suspend the offer if it considers it necessary to do so due to circumstances outside its reasonable control (including but not limited to fire, industrial action, war, political unrest, riots or changes of law).

1. The voucher is single use, non transferable and limited to one per customer. The voucher is redeemable on a single still wine purchase of over £50. This voucher holds no cash value and is not for resale. One voucher is redeemable per transaction. The voucher is not valid on Champagne, Sparkling wine, beer, spirits, fortified wine or online mixed cases. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix Six - details of which can be found here. Offer excludes party services hire. For UK residents** aged 18 or over only. We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.Valid for 3 months from the receipt of the voucher unless otherwise stated.

1. Introduction
1. These terms and conditions ("Terms") govern the "Refer a Friend" promotion ("Promotion") offered by Majestic Wine Warehouses Limited ("We, Us, Majestic") registered in England and Wales under company number 01594599 of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.
2. Eligibility
1. This Promotion is open to all existing members of the Majestic Wine Club who are 18 years old or over ("You, Referrer").
2. A referred friend ("Friend") must be a new customer of the Majestic Wine Club, residing in England and 18 years old or over. Existing Majestic Wine Club customers or those who have previously signed up (including for a trial) are not eligible to be Friends.
3. You can invite as many Friends as you wish but the conditions of these Terms apply and to qualify, each Friend must be a new customer of the Majestic Wine Club and you must be a Referrer. The Friend cannot submit more than one email address via the welcome email referred to in section 3(D), and they may only be “referred” once.
3. Referral Process
1. To participate in the promotion, You must:
1. be a Majestic Wine Club member and have consented to marketing;
2. You will then receive an email containing a link to sign up to the Majestic Wine Club (“Link”) which you will be able to forward to each of Your friends and family;
3. Once the friend or family member follows the Link and signs up for a new Majestic Wine Club account they will receive a welcome email explaining the Majestic Wine Club;
4. In the email, they will be asked to complete a form providing their name and email address and the Referrers name/email address;
5. Once the Friend completes this information and clicks on submit, a voucher* will be emailed to the Referrer and the Friend within 7 days of submission.
4. Voucher
1. Once the referral process has been completed, You and Your Friend will each receive a £10 voucher* to spend in-store (only) at any Majestic store. There is no minimum spend but the voucher is not transferable or exchangeable and has no cash value. The voucher can be used online, is limited to one per customer, and can be used against any product orders.
2. Vouchers expire 12 months after the date on which the voucher was issued to You and Your Friend, after which time they will no longer be redeemable.
3. We’re sorry that the voucher cannot be redeemed in Scotland and Wales and instead a gift card will be sent.
5. Disqualification
1. Majestic reserves the right to disqualify any Referrer or Friend from the Promotion if it has reasonable grounds to suspect that they have breached these Terms or engaged in any fraudulent or misleading activity.
2. Majestic reserves the right to cancel or modify the Promotion at any time without prior notice.
6. Friend Terms
1. If you are new to the Majestic Wine Club you are entitled to take part in this Promotion provided you are referred by a Referrer and in accordance with these Terms.
2. The applicable details and terms of the Promotion and the Majestic Wine Club will be explained in our welcome email to you.
3. The voucher* provided under this Promotion is single use, non-transferable, limited to one per customer and cannot be used in conjunction with any other voucher or promotional code.
7. Privacy
1. Any personal data collected during this Promotion will be collected, stored, and processed in accordance with Majestic’s Privacy Notice.
8. General
1. Majestic accepts no liability for lost referrals and no responsibility for difficulties experienced in submitting an entry to this Promotion, including any technical, hardware or software failures of any kind or lost or unavailable network connections which may limit or prohibit an individual’s ability to participate in the Promotion.
2. Majestic reserves the right to suspend or cancel transactions and reallocate vouchers if the Referral (for which a voucher has been given) is suspected of being fraudulent and in such circumstances the Referrer or Friend may have their details passed to the relevant authorities for further investigation.
3. This Promotion is subject to, and governed by, Majestic’s standard terms and conditions and the law. If there is a conflict between (a) the terms of this Promotion; and (b) Majestic’s standard terms and conditions, the latter will prevail.
4. Majestic reserves the right to vary any and elements of this Promotion or withdraw this Promotion entirely at any time without notice.
9. Governing Law
1. These Terms shall be governed by and construed in accordance with the laws of England and Wales.
10. Contact Us
1. If you need assistance please email wineclub@majestic.co.uk or call us on 0330 818 0750. The Promotion is also subject to our Wine Club subscription special conditions which can be found here. Please drink responsibly.

Purchase 1 bottle of Hampton Water and enter a prize draw to win 6 bottles of Hampton Water Rose & a call from Jon Bon Jovi.

1. Promoter
1. The promoter of this prize draw is Majestic Wine Warehouses Limited of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.
2. Eligibility
1. This giveaway is open to all UK residents aged 18 years or over who meet the entry criteria set out below, except employees of Majestic, their families, agents or any third party directly associated or professionally connected with the administration of the giveaway.
2. Majestic reserves the right to request the winner to provide proof of age. Majestic reserves the right (at its sole discretion) to decide if the eligibility criteria are met. If the eligibility criteria are not met, the entry will be invalid.
3. How to enter
1. To enter the prize draw, participants must:
1. Purchase a bottle of 08284 Hampton Water rosé in-store within the Promotional Period.
2. Have a Majestic customer account; and
3. Enter your full name, contact details and order number here.
4. Entry
1. All entries must be made as described above.
2. Only one entry will be accepted per transaction and subsequent entries with the same purchase receipt or order number will be disqualified.
5. Promotional Period
1. The prize draw opens on Friday 7th March 2025 and closes at 23:59 on Monday 31st March 2025 ("Promotional Period"). Entries received outside this period will not be valid.
6. The Prize
1. The prize is a case of 6x bottles of Hampton Water Rose (08284) and a 10-minute phone call with Jon Bon Jovi.
2. The call will take place on a date and time specified by the promoter, subject to Jon Bon Jovi’s availability.
3. The prize is non-transferable, non-exchangeable, and no cash alternative is offered.
4. The winner must have access to a working phone number to participate in the call.
7. How Majestic selects a winner
1. A winner shall be chosen by a random draw performed by a computer processing tool on 7th April 2025.
2. The winner will be notified by email and / or telephone (using details provided at entry) by 14th April 2025.
3. The selected winner will be required to confirm their acceptance of the Prize within 30 days.
4. If the selected winner fails to respond within 30 days, then the winner’s Prize will be forfeited, and Majestic will be entitled to select another winner in accordance with the process described above.
8. Prize Delivery
1. The phone call will be arranged by Majestic/Gerard Bertrand at an agreed upon time with the 2 parties and with the phone number provided on entry or an alternative phone number provided by the winner once contacted by Majestic.
2. The delivery of the 6 bottles of Hampton Water rose will be arranged by Majestic with the address provided on entry or an alternative address provided by the winner once contacted by Majestic.
3. The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond Majestic’s control, Majestic reserves the right to offer an alternative prize.
9. Data Protection
1. Personal data provided during the entry process will be used for the administration of the prize draw only and in accordance with Majestic’s privacy policy.
10. Majestic's Liability
1. Majestic reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so at any time without notice.
2. Majestic encourages responsible consumption of alcohol. Please do not purchase more product than you should reasonably consume to increase your chances of winning.
11. These Terms & Conditions
1. The promoter’s decision is final, and no correspondence will be entered into regarding the prize draw.
2. Majestic must either publish or make available information that indicates that a valid award took place. To comply with this obligation Majestic will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails info@majestic.co.uk or writes to Customer Service team, Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (enclosing a self-addressed envelope) within one month after the closing date of the Promotion Period.
3. If you object to any or all of your surname, county and winning entry being published or made available, please contact Majestic at info@majestic.co.uk. In such circumstances, Majestic must still provide the information and winning entry to the Advertising Standards Authority on request.
4. By participating in this prize giveaway, you give Majestic your permission to use your name and account username details on Majestic’s Social Media Platforms (as defined below) for promotional purposes in connection with this prize giveaway.
• Facebook
• Instagram
• X
5. Upon submitting an entry, you are agreeing to be bound by these terms and conditions. If you do not agree to these terms and conditions then you should not take part in the giveaway. The instructions provided at the point of entry form part of the terms and conditions of this giveaway. Majestic reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
6. By entering this giveaway, you agree to Majestic’s Privacy Policy. Personal data supplied during the course of this promotion will only be processed as set out in these terms and in Majestic's Privacy Policy.
7. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.
8. All changes to these terms and conditions will be posted here. Please note that this giveaway is in no way affiliated with, sponsored, endorsed or administered by Instagram, TikTok, Facebook or Twitter / X (“Social Media Platforms”). You understand that by using and interacting with the Social Media Platforms, you are subject to the relevant terms and conditions and policies governed by the Social Media Platforms, which are separate to Majestic’s terms and conditions.
9. The supplier of the competition is Hampton Water Wine Co. and Gerard Bertrand, L'Hospitalet Castle, Narbonne-Plage Road, 11100 Narbonne.

1. The Prize
1. Winners will receive their wedding wine in the form of a refund for their wedding wine order. Participants must place a single order excluding any returns since purchase, which was placed and paid in full between 15th February 2025 to 31st May 2025 and wedding is celebrated by 31st December 2025, up to the value of £1000 including VAT (“The Prize”).
2. The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond Majestic’s control, Majestic reserve the right to offer an alternative prize of equal or greater value. Participants must make their purchase on a personal basis (as a consumer), participation is not available for commercial purchasers.
3. The Prize is non-transferable and there are no substitutions or a cash prize alternative for the Prize.
2. How to enter
1. To enter the prize draw, participants must:
1. Purchase their wedding wines via one single order in store or via www.majestic.co.uk between 15th February 2025 and 31st May 2025;
2. Have a wedding date secured for this year (any date up to 31st December 2025);
3. Complete competition form, providing order details (including their name and receipt number);
4. Have a Majestic account. Participants can register here.
2. This giveaway is open to all residents in England (excluding Scotland, Wales and Northern Ireland) aged 18 years or over who meet the criteria set out above, except employees of Majestic, their families, agents or any third party directly associated or professionally connected with the administration of the giveaway.
3. The giveaway will run from 00.00 on 15th February 2025 to 23:59 on 31st May 2025 (the “Promotion Period”). Entries must be received during the Promotion Period and will not be accepted or considered if received outside of the Promotion Period. Majestic reserves the right to request the winner to provide proof of age. Majestic reserves the right (at its sole discretion) to decide if the eligibility criteria are met. If the eligibility criteria are not met, the entry will be invalid.
3. Entry
1. All entries must be made as described above.
2. Only one entry will be accepted per wedding couple and subsequent entries with the same purchase receipt or order number and / or name(s) will be disqualified. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed, and all such entries will be disqualified, and any prize awarded will be void. Entries will not be accepted via agents, third parties or in bulk.
3. Majestic accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. If for any reason a technical interruption, fault or site failure occurs when purchasing online, Majestic does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the giveaway. Majestic accepts no responsibility for any purchases which are not completed for any reason.
4. How Majestic selects a winner
1. Winner shall be chosen by a random draw performed by a computer process within 28 days of expiry of the Promotion Period.
2. The winner will be announced within 14 days of the winner being selected.
3. The winner will be notified by email and / or telephone (using details provided on the Majestic account used to make the purchase).
4. The selected winner will be contacted to notify them that they have won (as above) and will be required to confirm their acceptance of the Prize within 30 days. If the selected winner cannot be contacted or fails to respond within 30 days, then the winner’s Prize will be forfeited, and Majestic will be entitled to select another winner in accordance with the process described above.
5. In addition to the above, we reserve the right to randomly select an alternative winner in the event that:
1. The winner is unable to accept the prize;
2. We have reasonable grounds to believe that the winner has contravened any of these terms, including (without limitation), if the winner has provided false information or has tried by any means or form to manipulate entries to or results of the promotion.
5. Prize Delivery
1. Majestic will arrange for the winning couple to visit their local store to receive a refund via the original method of payment on the winning order after the date of their wedding. Refund must be claimed within 28 days after the date of their wedding.
6. Winner’s details
1. Majestic must either publish or make available information that indicates that a valid award took place. To comply with this obligation Majestic will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails info@majestic.co.uk or writes to Customer Service team, Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (enclosing a self-addressed envelope) within one month after the closing date of the Promotion Period.
2. If you object to any or all of your surname, county and winning entry being published or made available, please contact Majestic at info@majestic.co.uk. In such circumstances, Majestic must still provide the information and winning entry to the Advertising Standards Authority on request.
3. By participating in this prize giveaway, you agree to provide Majestic with images of the wine at your wedding, the wedding couple and provide a quote on your experience of purchasing wedding wine at Majestic within 28 days of your wedding. You give your permission for Majestic to use your name, images and quote as supplied by you for marketing and promotional activities, including such promotion on Majestic’s website and Social Media Platforms (as defined below) in connection with this prize giveaway. By submitting your name, images and quote for the purposes of the promotion, you agree that:
1. You have taken or are otherwise the owner of the image(s) supplied and have authored the quotes provided and that you have the right to make such available to us for all purposes of the promotion without time or territorial limit and no other persons appear in the image(s);
2. Your images and/or quotes do not contain any content which violates or infringes on the rights of others, which is unlawful, defamatory, indecent or otherwise objectionable;
3. You agree not to assert any moral rights in relation to such images and/or quotes;
4. Your images and/or quotes do not infringe any law or any third-party rights, for example any trade mark or copyright or otherwise violates anyone’s privacy or publicity.
4. You should not provide any materials or information that you do not want published or shared online. If you do not wish for us to use your material as set above then you should not enter this promotion.
7. Majestic's Liability
1. Insofar as is permitted by law, Majestic, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the negligence of Majestic, its agents or distributors or that of their employees. Your legal rights are not affected.
2. Majestic reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so at any time without notice.
8. These Terms & Conditions
1. Upon submitting an entry, you are agreeing to be bound by these terms and conditions. If you do not agree to these terms and conditions then you should not take part in the giveaway. The instructions provided at the point of entry form part of the terms and conditions of this giveaway. Majestic reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
2. By entering this giveaway, you agree to Majestic's Privacy Policy. Personal data supplied during the course of this promotion will only be processed as set out in these terms and in Majestic's Privacy Policy. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts of England. All changes to these terms and conditions will be posted here. The Prize is supplied by Majestic Wine Warehouses Limited. The promoter of this giveaway is Majestic Wine Warehouses Limited of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.