Contact our online Customer Contact Centre
Need some help placing an order online or with an order you’ve already placed online? Our Customer Contact Centre is waiting to help you, so please get in touch. Email or call us using the details below.
Tel (UK): 0345 605 6767
Tel (Int): +44 1923 298 226
Monday - Friday 9.30am-7pm
Saturday - Sunday 10am-5pm
Please note, our customer contact centre is very busy. If you are contacting us regarding delivery of your order, please rest assured that the majority of orders will be delivered within 7 days and you do not need to call us. For all other queries, we are working hard to get back to all customer emails within 48 hrs.
Lock It In & Wine Concierge
For existing members wanting to make a change to a current subscription, please click here. We're currently upgrading our website to offer you more flexibility - while we do this, just fill in the form, and we'll make the changes for you.