Contact our online Customer Contact Centre
Need some help placing an order online or need help with an order you’ve already placed online? Our Customer Service Team are waiting to help you, so please get in touch! Email or call us using the details below.
Call us on: 0345 605 6767
Email us at: email@example.com
Confirmation emails are sent within 4 hours of order being placed.
Track Your Order
Is your order coming from our courier partner Yodel? Download their app now for the most accurate parcel tracking. You can check and change your delivery preferences, speak to Yodel customer services directly, and access the app via email or social media. You can also track your order via your account page on the Majestic website.
If you have a large order, this may arrive in multiple boxes, potentially with different delivery drivers.
Monday - Friday 9.30am-7pm
Saturday - Sunday 10am-5pm
Lock It In & Wine Club
For existing Lock It In members wanting to make a change to a current subscription, please click here to go to your account page.
For Wine Club members you can make changes to your subscription (upgrading, skipping or cancelling) please click here to go to your account page or contact our new dedicated Wine Club team on 0330 818 0750 or firstname.lastname@example.org.
Contact the Support Centre
If you have a business or marketing enquiry you should contact our support centre.
Majestic Wine Warehouses Ltd
Tel: 01923 298 200
Fax: 01923 819 105
Press & Media Contact
If you are a journalist or media professional, please get in touch with the relevant contact.
Head of Corporate Communications and PR: email@example.com
PR and Events Coordinator: firstname.lastname@example.org
Please visit our commercial page for more information or call us on 0845 604 9949 or email us at email@example.com.