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Terms & Conditions

Consumer Terms & Conditions

    • These terms and conditions were last updated on: 17/08/23

      1. Who we are 

        1. Majestic is a trading name of Majestic Wine Warehouses Ltd. a company incorporated in England and Wales with company number: 1594599).

        2. Our registered address is at Majestic House, The Belfry, Colonial Way, Watford, Herts, WD24 4WH

        3. Our registered VAT number is 563 0589 32. 

        4. This website (www.majestic.co.uk) is owned and operated by us.

        5. To find out more about us please visit https://www.majestic.co.uk/about.

      2. Application of these Terms and Conditions

        1. These terms and conditions of sale (together with our Terms of Use, our Privacy Notice and Cookies Policy apply to all orders you place and any purchases you make on this website (regardless of how you accessed it) or via telephone or e-mail where you are purchasing as a consumer (i.e. for private consumption and not for resale or as part of a business activity).  

        2. Please read these terms and conditions carefully and make sure that you understand them before placing your order.  They do not affect your legal rights. 

        3. You will be required to confirm during the ordering process that you have read these terms and conditions and agree to be bound by them.

        4. We may change these terms and conditions at any time.  Any changes will take effect on the date they are posted onto the site (see date above).  

      3. Age restriction

        1. It is an offence in the UK to sell alcohol to any person under the age of 18 both online and in store. Therefore we will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this.  

        2. Please note that Majestic operates an age verification policy which applies at all delivery and collection points and you may be asked to provide ID both on collection and at delivery.

      4. Our products

        1. The images of the products on our website are illustrative only. Although we have made every effort to display the colours accurately, we cannot guarantee a device’s display of the colours accurately reflects the true colour of the products. Your products may vary slightly from those images. 

        2. Due to the nature of our products, we cannot guarantee that the vintage and ABV shown on the product page will be the same as the product you receive. If you are unhappy with the product you receive then you may exchange the product or return the product to us for a refund under the returns and cancellations section below.

        3. All product measurements are approximate only and the packaging of the products may vary from that shown in images on our website. 

        4. You should always read the labels, warnings and instructions provided on or with the products before using them and not rely solely on the information on our website. This notice does not affect your legal rights.

      5. How to order 

        1. You can order our products online via this website, by calling or emailing your local Majestic store or by calling our Customer Services Team and making payment in accordance with these terms and conditions. 

        2. You can find detailed step-by-step instructions on how to place an order for products on our website by visiting our Frequently Asked Questions page. 

        3. You can access your shopping basket, review it and make changes to it at any time up until the point at which you place your order. Please take the time to check your order before submitting it. If you submit an order in error, you will have the opportunity to cancel it (see below).

        4. If you place your order on a Saturday, Sunday or bank holiday, the order will be processed and confirmed, usually, on the following business day in the UK. 

        5. Your order will only be accepted by us once we process your payment, at which time we will email you confirming your order. It is at this point that the contract between you and us for the sale and purchase of the products ordered by you will be formed and become binding. The contract that is formed shall be in English and will include these terms and conditions.

        6. We reserve the right not to accept any order.

        7. All products are offered subject to availability. We cannot guarantee the availability of specific vintages and ABVs.

      6. Products

        1. We cannot guarantee the availability or otherwise of any product at any store.

        2. If a product is unavailable after an order is placed, and you have not opted for substitutions at the point of ordering, then we will contact you to either arrange a replacement, or agree a refund or alternative arrangement.

      7. Substitutions

        1. If you opt for substitutions when ordering, this means that if a product within an order is unavailable, we shall replace it with a similar product of equal or higher value of our choice. For more details on substitutions, please see our Frequently Asked Questions page.

      8. Delivery

        1. Your order will be delivered to the delivery address notified by you at the time of placing your order. We are not liable whatsoever for any products delivered to an address which has not been correctly provided by you. You may receive communications from our courier during the delivery process.

        2. Please note delivery to a neighbour or nominated safe place location may not be available for age restricted items. Upon home delivery or collection from a drop off point, the recipient must provide proof they are the stated person on the delivery documentation. Attempted delivery can occur up to 3 times, after which the products will be returned to Majestic where we then ask you to contact us. The following photo identification is accepted: a passport and/or a UK or European Union photocard driving licence.

        3. If, after a failed delivery, you do not re-arrange delivery or collect the products from the location notified to you, we will contact you for further instructions and may charge you for any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and we will refund you the money you have already paid for the order, and we are entitled to deduct from the refund a reasonable sum to cover our costs incurred as a result.

        4. We are responsible for the products until the point they are delivered to you. You are responsible for the products on delivery.

        5. We offer standard delivery and nominated day delivery services, any charges for which will be displayed during the order process. For nominated day delivery, if our courier is unable to deliver to the address you have provided to us in your order they will either leave your delivery in a safe place or leave instructions for you to re-book delivery. For more information on delivery, including timescales and charges, please click here.

        6. We do not deliver to the Channel Islands or destinations outside the UK. We are unable to ship to PO Box addresses.

      9. Click & Collect

        1. We may from time to time offer a click and collect service for orders placed on the phone, website or via e-mail to certain selected stores. 

        2. For more information on this, including eligibility, restrictions, order process and timescales, please click here. 

      10. Prices

        1. All prices are as shown on our website and are inclusive of UK VAT. Our prices exclude delivery charges and you will be informed at check out about the delivery options and charges for your order (see above under Delivery).  

        2. Promotional offers and prices are as stated, with no further discounts available unless we indicate otherwise.

        3. Mix Any Six: our Mix Any Six & Save pricing is measured against single bottle unit pricing. In the event we offer a further discount on our Mix Any Six & Save ongoing pricing during a promotional period, such available saving will always be compared to the single bottle unit price. For more information on our Mix Any Six & Save offering and further discounts as shown on this website, please contact our Customer Services team or ask a member of staff in your local store.

        4. Although we try to ensure that all pricing, case and unit size information on this website is accurate, occasionally an error may occur and products may be mis-priced. If we discover a pricing, case or unit error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or cancel your order and notify you. We are not obliged to supply products at the incorrect price, case or unit size.

        5. We reserve the right to adjust prices, offers, products and their specifications products at our discretion at any time before (but not after) we accept your order. We reserve the right to change prices at any time.

        6. We accept payment by PayPal, American Express, Mastercard and Visa.  Payment is deducted when we despatch your order to you.  

      11. Price match

        1. We never want you to feel you’ve paid too much when you shop at Majestic. If you find a wine of the same product (including type, vintage, quality and quantity) cheaper at these retailers - Waitrose, Sainsbury's, Tesco, Morrisons, Asda and the Coop, we’ll match that price for a quantity of up to 6 bottles in any one transaction. The price match price does not include promotion prices, loyalty membership prices or any other offer or conditional pricing (eg Clubcard, Nectar)

        2. Alternatively, we’re confident we can find you a better tasting wine for the same price. Plus, if it’s not absolutely delicious we’ll give you your money back under the Majestic 'No Quibble' guarantee (for more details on this, including eligibility, click here).

        3. Just mention the wine you want to match to one of our colleagues in store, along with proof of the retailer offering the wine for a cheaper price, or give our Customer Contact Centre a call on 0345 605 6767.

        4. The offer is subject to availability. Prices are matched pro-rata by unit-price per item.

        5. We’re sorry that we’re unable to offer the Majestic Price Match in Scotland due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.

        6. We reserve the right to amend or remove individual products and retailers from the price match policy or remove or amend the price match offer at any time

      12. Returns and cancellations 

        1. We will provide a full refund or replacement for any wines that are faulty. This does not affect your statutory rights.

        2. We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience and at our cost.

        3. In addition, you may cancel your order at any time until 14 working days after delivery. Should you decide to cancel, the products should be returned to us as new and in a saleable condition to your nearest store or by post or courier.  

        4. You can cancel your order during this period by e-mailing us at info@majestic.co.uk, calling us on 0345 605 6767 or writing to us at Majestic House, The Belfry, Colonial Way, Watford, Herts, WD24 4WH. 

        5. Your cancellation is effective from the date you notify us and you must return the cancelled products to us within 14 days of informing us that you wish to cancel.

        6. If you cancel your order in accordance with these term and conditions we will refund to you the full price of the products that you paid including delivery charges except:

          1. we are only obliged to refund delivery costs for the least expensive delivery method we offer. Therefore if you chose a more expensive form of delivery when ordering (e.g. nominated day delivery) we will not pay the difference between this method of delivery and our least expensive method of delivery; and

          2. we may reduce your refund (excluding delivery costs) to reflect any deduction in the value of the products if this has been caused by your use or handling of the products which would not be permitted in a shop. You have a legal obligation to take reasonable care of the products while they are in your possession and are responsible for the risk of damage during transport. 

        7. All refunds to you will be made by the payment method you used when paying for the order being refunded.  If a gift voucher was used for purchase, a refund will take the form of a credit note.

        8. We will process the refund as soon as possible. If you return the products to your local store this will usually be done at the point of return (if within business hours). Otherwise, all refunds will be made no later than 14 days after we have received the products from you, or if earlier, 14 days following the day you provide us with evidence the products have been sent.

        9. If you are returning your products by post, we recommend that products are sent by registered post with your local post office or by courier so that you can track the products and that you always retain evidence of posting or proof of shipment and the tracking number until the purchase price has been refunded.  

        10. As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau. Nothing in these terms and conditions will affect these legal rights.

      13. Complaints

        1. In the event of complaint please contact the store concerned if it refers to a particular order. Alternatively email info@majestic.co.uk giving as much detail as you can. All complaints will be acknowledged within 48 working hours and we will do our best to resolve your complaint within a further 72 working hours. You will be kept informed if there is any delay beyond this. Each complaint will be treated as confidential.

      14. Correspondence

        1. If you have any queries about your order, in the first instance please contact your local store, or our customer contact centre by using the contact information provided here, or as indicated on your order confirmation email and on the website.

      15. Our Responsibility for Loss or Damage

        1. We do not exclude or restrict our liability for death or personal injury resulting from our negligence or that of our agents or for fraud or fraudulent misrepresentation or for any breach of any terms implied by law or any matter that we are not permitted to limit or restrict by law.  

        2. If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms and conditions or our failing to use reasonable care and skill, but we are not responsible for any:

          1. loss or damage that is not foreseeable (loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process);

          2. loss or damage which is not caused by our breach of these terms and conditions; or

          3. business losses and/or losses to non-consumers.

        3. Each provision of this section operates separately.  If any part is disallowed or found to be ineffective by any court or other competent body the other parts will continue to apply.

      16. General

        1. These terms and conditions and all transactions relating to this website and/or phone and e-mail orders shall be governed by and construed in accordance with the laws of England & Wales and any disputes will be subject to the non-exclusive jurisdiction of the English courts unless you live in Scotland in which case the relevant law will apply, and you can choose to take action against us in your local courts. 

        2. We do not accept amendments to these terms and conditions/any variations to these terms and conditions must be signed by an authorised signatory of our company.

        3. You may not transfer any of your rights or obligations under these terms and conditions to another person without our prior written consent. We can transfer all or any part of these terms and conditions to another organisation but your rights under these terms and conditions will not be affected.

        4. If these terms and conditions are terminated by either of us for any reason, neither of us will lose any rights which have already accrued.

        5. If, at any time, we do not require you to comply with any part of these terms and conditions, this will not prevent us from doing so in the future.

        6. If any part of these terms and conditions is disallowed or held to be ineffective by any court or other competent body, the rest of the terms and conditions will not be affected.

      17. Voucher usage

        1. Voucher offers have no cash value, are not for sale, and are only valid at participating Majestic Wine stores. Unless specified, the voucher or online code is not valid at any Majestic Wine stores in Scotland and Wales. Strictly over 18’s only. Photocopies are not accepted, and vouchers may be retained by store staff at the point of purchase.

        2. The expiry date is as specified on the voucher or, where no such date is specified, the voucher shall expire at 23:59 on the date of issue. In the case of a product which is the subject of a voucher being out of stock within the promotion period, Majestic may be able to offer a replacement product at the store manager's discretion. Majestic staff reserve the right to refuse a voucher being claimed should they feel the transaction is in breach of terms and conditions.

        3. We reserve the right to withdraw or cancel vouchers at any point.

        4. Ask in store or call our Customer Contact Centre on 0345 605 6767 for further details.

      18. Gift Cards 

        1. Valid gift cards can be used to purchase all products in Majestic UK stores, but cannot be used for glass loan deposits. 

        2. Gift cards are valid for two years from the date of issue. Unused gift cards after this time cannot be used or refunded.

        3. Gift cards cannot be redeemed or exchanged for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender.

        4. If your purchase exceeds the value of the gift card, balance must be paid by cash, debit or credit card.

        5. If your purchase value is less than the face value of the gift card redeemed, no change can be given.

        6. If you return any products you have purchased using a gift card, the refund balance will be returned to you in the form of a gift card.

        7. Gift cards cannot be replaced if lost or stolen.

        8. Majestic reserves the right to cancel a gift card if we deem necessary. If so, we will provide a replacement gift card of equivalent value unless we suspect fraud in relation to the original gift card.

        9. Majestic reserves the right to vary or replace these conditions at any time.

      19. Promotional offers, subscriptions and memberships

        1. We may from time to time run promotions or special offers on our products and/or various subscriptions or memberships for our products. Where you order products which are included in a promotion or special offer or become a member or subscribe to a service, there are additional terms and conditions which apply to those promotions, special offers, subscriptions and memberships which can be found here. We reserve the right to withdraw these promotions, special offers, subscriptions and memberships at any point.

      20. Majestic in Scotland

        1. Our prices in Scotland work differently than England and Wales

        2. The Alcohol Scotland Act 2010 disallows any alcohol promotion offering customers a discount for buying multiple products in Scottish stores whilst the Alcohol (Minimum Pricing) (Scotland) Act 2012 sets a minimum price per unit for all alcoholic beverages sold in Scotland.

        3. So that all our customers can benefit from the same competitive pricing, wherever a Mix Any Six & Save price is offered in England and Wales, this will be the single bottle price we charge in Scotland, unless such a price is beneath the minimum price threshold as outlined by the Alcohol (Minimum Pricing) (Scotland) Act 2012, in such cases the price will automatically be changed to reflect the minimum legal price in Scotland.

      21. Online pricing

        1. Our website allows you to indicate where you would like delivery or collection before ordering. By default, our website shows the pricing in England and Wales. If you select an address served by a store in Scotland, however, the prices shown online change to reflect the single bottle prices effective in Scotland as per the Alcohol (Minimum Pricing) (Scotland) Act 2012.

        2. In the vast majority of cases, the total for your order will be exactly the same as an order placed in England or Wales however prices may vary due to differences in the way the prices are rounded when English multi-buy discounts are calculated.

        3. Since Scottish Licensing Legislation only covers deliveries that originate in Scotland, some deliveries to Scottish addresses are not affected because they originate in England. In these cases the prices shown online will be the prices valid in England and Wales including Mix Any Six & Save discounts. This is also the case if you are based in Scotland but are placing an order for delivery to an address in England or Wales.

      22. How we use your personal information

        1. We will only use your personal information in accordance with our Privacy Policy. To view our full Privacy Policy please click here. 

        2. Any changes to email contact preferences usually take between 2-7 days to take effect, but in some instances may take as long as 28 days to take effect. 

      23. Glass, Chiller and Ice bucket hire

        1. These terms and conditions set out terms on which you hire glass, chiller and ice buckets (Equipment) from Majestic. On hire of the Equipment you agree to these terms and conditions.

        2. All Equipment hired remains the property of Majestic at all times.

        3. You will be required to collect the Equipment in-store.

        4. We will ask you to confirm the date of your event (which we shall record on our system for the purposes of section 4(a)), and to pay a deposit on demand and in-store, when collecting the Equipment for use, as security on the Equipment hired. The deposit will be refunded to you on the original source of the funds when you return the Equipment, provided that:

          1. you return all the Equipment within two weeks of the date of your function; and
          2. the Equipment is returned, washed and clean, and in the same condition and state in which you collected it for hire.
        5. You accept full responsibility for the security and safe use of the equipment until returned to us in-store. Please note that you may return the Equipment to any of our stores. If you return the Equipment in a poor or damaged condition, you may lose your deposit or your deposit may be reduced by an amount proportional to the damage caused, subject to the state of disrepair and our reasonable discretion.

        6. Whilst we will make every endeavour to supply the Equipment, all items of Equipment are offered subject to availability in-store

      24. In Store Tasting
        • Book in advance at your local Majestic store if tasting for a specific event (including a wedding or large party). Equipment is provided in store for the purposes of tasting, subject to availability.

        • The range of beverage products available for tasting will be subject to the store’s absolute discretion or as advised by the product supplier.

        • The quantity and volumes for tasting will be subject to the store’s absolute discretion. Majestic will not tolerate, and shall take all steps to prevent, any excessive consumption of alcohol on its premises.
        • All individuals participating in tasting must be 18 or over (being the legal drinking age in the UK).
        • Dates, times and product availability may vary and tasting events may need to be changed at the discretion of Majestic sometimes at short notice, please contact your local store for details. Selected stores only.
        • For more information on wine tasting and finding your local Majestic store, please click here.

Business Terms & Conditions

  • These terms and conditions were last updated on: 16/08/21

    1. Who we are 

      1. Majestic is a trading name of Majestic Wine Warehouses Ltd. a company incorporated in England and Wales with company number: 1594599).

      2. Our registered address is at Majestic House, The Belfry, Colonial Way, Watford, Herts, WD24 4WH

      3. Our registered VAT number is 563 0589 32. 

      4. This website (www.majestic.co.uk) is owned and operated by us.

      5. To find out more about us please visit https://www.majestic.co.uk/about.

    2. Application of these Terms and Conditions

      1. These terms and conditions of sale (together with our Terms of Use, our Privacy Notice and Cookies Policy apply to all orders you place and any purchases you make on this website (regardless of how you accessed it) or via telephone or e-mail where you are purchasing as a business, i.e. in connection with your trade, business, craft or profession.  

      2. Please read these terms and conditions carefully and make sure that you understand them before placing your order.  

      3. You will be required to confirm during the ordering process that you have read these terms and conditions and agree to be bound by them.

      4. We may change these terms and conditions at any time.  Any changes will take effect on the date they are posted onto the site (see date above).  

    3. Age restriction

      1. It is an offence in the UK to sell alcohol to any person under the age of 18 both online and in store. Therefore we will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this.  

      2. Please note that Majestic operates an age verification policy which applies at all delivery and collection points and you may be asked to provide ID both on collection and at delivery.

    4. Our products

      1. The images of the products on our website are illustrative only. Although we have made every effort to display the colours accurately, we cannot guarantee a device’s display of the colours accurately reflects the true colour of the products. Your products may vary slightly from those images. 

      2. Due to the nature of our products, we cannot guarantee that the vintage shown on the product page will be the same as the product you receive. If you are unhappy with the product you receive then you may exchange the product or return the product to us for a refund under the returns and cancellations section below.

      3. All products measurements are approximate only and the packaging of the products may vary from that shown in images on our website. 

      4. You should always read the labels, warnings and instructions provided on or with the products before using them and not rely solely on the information on our website. 

    5. How to order 

      1. You can order our products online via this website, by calling or emailing your local Majestic store or by calling our Customer Services Team and making payment in accordance with these terms and conditions. We will never ask for your payment details via e-mail. 

      2. You can find detailed step-by-step instructions on how to place an order for products on our website by visiting our Frequently Asked Questions page. 

      3. You can access your shopping basket, review it and make changes to it at any time up until the point at which you place your order. Please take the time to check your order before submitting it. If you submit an order in error you will have the opportunity to cancel it (see below).

      4. If you place your order on a Saturday, Sunday or bank holiday, the order will be processed and confirmed usually on the following business day in the UK. 

      5. Your order will only be accepted by us once we process your payment, at which time we will email you confirming your order. It is at this point that the contract between you and us for the sale and purchase of the products ordered by you will be formed and become binding. The contract that is formed shall be in English and will include these terms and conditions.

      6. We reserve the right not to accept any order.

      7. All products are offered subject to availability. We cannot guarantee the availability of specific vintages.

    6. Products

      1. We cannot guarantee the availability or otherwise of any product at any store.

      2. If a product is unavailable after an order is placed, and you have not opted for substitutions at the point of ordering, then we will contact you to either arrange a replacement, or agree a refund or alternative arrangement.

    7. Substitutions

      1. If you opt for substitutions when ordering, this means that if a product within an order is unavailable, we shall replace it with a similar product of equal or higher value of our choice. For more details on substitutions, please see visit our Frequently Asked Questions page.

    8. Delivery

      1. Your order will be delivered to the delivery address notified by you at the time of placing your order. We are not liable whatsoever for any products delivered to an address which has not been correctly provided by you. You may receive communications from our courier during the delivery process.

      2. Please note delivery to a neighbour or nominated safe place location may not be available for age restricted items. Upon home delivery or collection from a drop off point, the recipient must provide proof they are the stated person on the delivery documentation. Attempted delivery can occur up to 3 times, after which the products will be returned to Majestic where we then ask you to contact us. The following photo identification is accepted: a passport and/or a UK or European Union photocard driving licence.

      3. If, after a failed delivery, you do not re-arrange delivery or collect the products from the location notified to you, we will contact you for further instructions and may charge you for any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and we will refund you the money you have already paid for the order, and we are entitled to deduct from the refund a reasonable sum to cover our costs incurred as a result.

      4. We are responsible for the products until the point they are delivered to you. You are responsible for the products on delivery.

      5. We offer standard delivery and nominated day delivery services, any charges for which will be displayed during the order process. For nominated day delivery, if our courier is unable to deliver to the address you have provided to us in your order they will either leave your delivery in a safe place or leave instructions for you to re-book delivery. For more information on delivery, including timescales and charges, please click here.

      6. We do not deliver to the Channel Islands or destinations outside the UK. We are unable to ship to PO Box addresses.

    9. Click & Collect

      1. We may from time to time offer a click and collect service for orders placed on the phone, website or via e-mail to certain selected stores.

      2. For more information on this, including eligibility, restrictions, order process and timescales, please click here. 

    10. Prices

      1. All prices are as shown on our website and are inclusive of UK VAT. Our prices exclude delivery charges and you will be informed at check out about the delivery options and charges for your order (see above under Delivery).  

      2. Promotional offers and prices are as stated, with no further discounts available unless we indicate otherwise.

      3. Although we try to ensure that all pricing information on this website is accurate, occasionally an error may occur and products may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or cancel your order and notify you. We are not  obliged to supply products at the incorrect price.

      4. We reserve the right to adjust prices, offers, products and their specifications products at our discretion at any time before (but not after) we accept your order. We reserve the right to change prices at any time.

      5. We accept payment by PayPal, American Express, Mastercard and Visa.  Payment is deducted when we despatch your order to you.  

    11. Price match

      1. We never want you to feel you’ve paid too much when you shop at Majestic. If you find the same wine at the same quantity cheaper elsewhere, we’ll match that price for up to 6 bottles. 

      2. Alternatively, we’re confident we can find you a better tasting wine for the same price. Plus, if it’s not absolutely delicious we’ll give you your money back under the Majestic guarantee (for more details on this, including eligibility, click here).

      3. Just mention the wine you want to match to one of our colleagues in store or give our Customer Contact Centre a call on 0345 605 6767.

      4. We’re sorry that we’re unable to offer the Majestic Price Match in Scotland due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.

    12. Quality 

      1. If any wines do not conform to any applicable statutory or other warranties or other terms, we will, at our option, replace the wine or make, so far as is fair, a refund of all or a part of the price. If we comply with this obligation, we shall have no further liability in respect of, or arising from, such non-conformity.

      2. We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience and at our cost.

    13. Complaints

      1. In the event of complaint please contact the store concerned if it refers to a particular order. Alternatively email info@majestic.co.uk giving as much detail as you can. All complaints will be acknowledged within 48 working hours and we will do our best to resolve your complaint within a further 72 working hours. You will be kept informed if there is any delay beyond this. Each complaint will be treated as confidential.

    14. Correspondence

      1. If you have any queries about your order, in the first instance please contact your local store, or our customer contact centre by using the contact information provided here, as indicated on your order confirmation email and on the website.

    15. Our Responsibility for Loss or Damage

      1. Subject to section 15.5 below, our total aggregate liability however arising in respect of all claims (and series of related claims) arising in relation to your order, shall be limited to a sum equal to the price paid by you for the products or services under that order.

      2. Notwithstanding any other provision in these terms, but subject to section 15.5 below, we shall have no liability however arising out of or in connection with these terms and/or the supply of the products or services for any:

        1. direct or indirect loss of or damage to:

    1. profit;

    2. revenue; 

    3. business;

    4. contract;

    5. opportunities;

    6. anticipated savings; 

    7. data;

    8. goodwill;

    9. reputation;

    10. use; 

    1. indirect or consequential loss or damage; or 

    2. claim arising out of a claim against you by a third party;

    1. The parties agree that each of the sub-clauses in section 15.2 and each of the sub-paragraphs 15.2.1 a)-j) constitute separate terms and the introductory wording of section 15.2 shall be applied to each of them separately.  If there is any claim or finding that any such individual sub-clause or sub-paragraph is unenforceable for any reason, such unenforceability shall not affect any other provision within section 15.2 or otherwise.

    2. The term “however arising” when used or referred to in this section covers all causes and actions giving rise to the liability of us arising out of or in connection with these terms and/or the products/services including (i) whether arising by reason of any misrepresentation (whether made prior to and/or in these terms) negligence, breach of statutory duty, other tort, repudiation, renunciation or other breach of contract, restitution or otherwise; (ii) whether arising under any indemnity; or (iii) whether caused by any total or partial failure or delay in supply of us or defective products/services. 

    3. Our liability shall not be limited or excluded by any provision of these terms to the extent prohibited or limited by law and in particular nothing in these terms shall exclude or limit liability:

      1. for death or personal injury caused by negligence to the extent prohibited by law;

      2. for fraudulent misrepresentation or other fraud.

    4. Except as expressly set out in these terms all warranties, conditions, terms and liabilities express or implied, statutory or otherwise, on our part, in respect of compliance with descriptions, quality or fitness for purpose are excluded except to the extent such exclusion is prohibited or limited by law. 

                1. General

                  1. We shall have the right to suspend delivery and/or cancel or reduce the volume of the products or services to be supplied and shall not be liable in any way for loss, damage or expense arising directly or indirectly from this, or any other failure or delay in our performance of the order, to the extent that this has been caused by any circumstance beyond our reasonable control, including industrial disputes (whether or not involving employees of the Seller),epidemics, pandemics, civil emergencies or failure or delays by our suppliers.

                  2. You acknowledge that you do not rely on, and shall have no remedy in respect of, any representation, whether negligent or not, of any person which is not expressly set out in these terms and conditions, and you shall not have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement, representation, warranty or other term which is expressly set out in these terms and conditions.

                  3. These terms and conditions and all transactions relating to this website and/or phone and e-mail orders shall be governed by and construed in accordance with the laws of England & Wales and any disputes will be subject to the non-exclusive jurisdiction of the English courts. 

                  4. We do not accept amendments to these terms and conditions/any variations to these terms and conditions must be signed by an authorised signatory of our company.

                  5. You may not transfer any of your rights or obligations under these terms and conditions to another person without our prior written consent. We can transfer all or any part of these terms and conditions to another organisation but your rights under these terms and conditions will not be affected.

                  6. If these terms and conditions are terminated by either of us for any reason, neither of us will lose any rights which have already accrued.

                  7. If, at any time, we do not require you to comply with any part of these terms and conditions, this will not prevent us from doing so in the future.

                  8. If any part of these terms and conditions is disallowed or held to be ineffective by any court or other competent body, the rest of the terms and conditions will not be affected.

                2. Voucher usage

                  1. Voucher offers have no cash value, are not for sale, and are only valid at participating Majestic Wine stores. Unless specified, the voucher or online code is not valid at any Majestic Wine stores in Scotland and Wales. Strictly over 18’s only. Vouchers can be used once only (unless indicated otherwise on any voucher-specific terms and conditions) and only one voucher is redeemable per transaction and per household, they cannot be used in conjunction with any other offer. Photocopies are not accepted, and vouchers may be retained by store colleagues at the point of purchase.

                  2. Some of our vouchers offer a free bottle. Such offers are also subject to these standard terms & conditions and will state the value of the free bottle to be claimed.

                  3. The expiry date is as specified on the voucher or, where no such date is specified, the voucher shall expire at 23:59 on the date of issue. In the case of a product which is the subject of a voucher being out of stock within the promotion period, Majestic may be able to offer a replacement product at the store manager's discretion. Majestic colleagues reserve the right to refuse a voucher being claimed should they feel the transaction is in breach of terms and conditions.

                  4. We reserve the right to withdraw or cancel vouchers at any point.

                  5. Ask in store or call our Customer Contact Centre on 0345 605 6767 for further details.

                3. Gift Cards 

                  1. Valid gift cards can be used to purchase all products in Majestic UK stores, but cannot be used for glass loan deposits. 

                  2. Gift cards are valid for two years from the date of issue. Unused gift cards after this time cannot be used or refunded.

                  3. Gift cards cannot be redeemed or exchanged for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender.

                  4. If your purchase exceeds the value of the gift card, balance must be paid by cash, debit or credit card.

                  5. If your purchase value is less than the face value of the gift card redeemed, no change can be given.

                  6. If you return any products you have purchased using a gift card, the refund balance will be returned to you in the form of a gift card.

                  7. Gift cards cannot be replaced if lost or stolen.

                  8. Majestic reserves the right to cancel a gift card if we deem necessary. If so, we will provide a replacement gift card of equivalent value unless we suspect fraud in relation to the original gift card.

                  9. Majestic reserves the right to vary or replace these conditions at any time.

                4. Promotional offers, subscriptions and memberships

                  1. We may from time to time run promotions or special offers on our products and/or various subscriptions or memberships for our products. Where you order products which are included in a promotion or special offer or become a member or subscribe to a service, there are additional terms and conditions which apply to those promotions, special offers, subscriptions and memberships which can be found here. We reserve the right to withdraw these promotions, special offers, subscriptions and memberships at any point.

                5. Majestic in Scotland

                  1. Our prices in Scotland work differently than England and Wales

                  2. The Alcohol Scotland Act 2010 disallows any alcohol promotion offering customers a discount for buying multiple products in Scottish stores whilst the Alcohol (Minimum Pricing) (Scotland) Act 2012 sets a minimum price per unit for all alcoholic beverages sold in Scotland.

                  3. So that all our customers can benefit from the same competitive pricing, wherever a Mix Any Six & Save price is offered in England and Wales, this will be the single bottle price we charge in Scotland, unless such a price is beneath the minimum price threshold as outlined by the Alcohol (Minimum Pricing) (Scotland) Act 2012, in such cases the price will automatically be changed to reflect the minimum legal price in Scotland.

                6. Online pricing

                  1. Our website allows you to indicate where you would like delivery or collection before ordering. By default, our website shows the pricing in England and Wales. If you select an address served by a store in Scotland, however, the prices shown online change to reflect the single bottle prices effective in Scotland as per the Alcohol (Minimum Pricing) (Scotland) Act 2012.

                  2. In the vast majority of cases, the total for your order will be exactly the same as an order placed in England or Wales however prices may vary due to differences in the way the prices are rounded when English multi-buy discounts are calculated.

                  3. Since Scottish Licensing Legislation only covers deliveries that originate in Scotland, some deliveries to Scottish addresses are not affected because they originate in England. In these cases the prices shown online will be the prices valid in England and Wales including Mix Any Six & Save discounts. This is also the case if you are based in Scotland but are placing an order for delivery to an address in England or Wales.

                7. How we use your personal information

                  1. We will only use your personal information in accordance with our Privacy Policy. To view our full Privacy Notice please click here. 

                  2. Any changes to email contact preferences usually take between 2-7 days to take effect, but in some instances may take as long as 28 days to take effect.

    Special conditions relating to "Sale or Return Policy"


    1. These terms and conditions set out the terms on which you can return wine, beer and cider (collectively “Beverages”) purchased for occasions and special events and receive a refund.
      You will be entitled to return up to 25% of the price [at the point of purchase /point of return ] of unused Beverages, provided that:
      a. you return the cases or bottles of the Beverages, unused and unopened, in the same condition and state in which you received the Beverages;
      b. you have ordered the Beverages for an event or occasion;
      c. the Beverages have been stored appropriately in line with any guidance provided by us or the producer;
      and
      d. the unused Beverages are not damaged or defective in any way whatsoever.
    2. You must return the Beverages within 21 days of the event or occasion. Note that this does not affect your legal rights. Please see section 12 of our Consumer Terms & Conditions for more information on returns.
    3. Provided you satisfy the requirements under these terms and conditions for a refund, the amount outlined in section 2 will be refunded to you via the same method of payment in which you ordered the Beverages.
    4. Your legal rights are not affected and you still have a right to return the products in accordance with Section 12 of our Consumer Terms & Conditions*. However, if you handle the goods whilst they are in your possession in a way which would not be permitted in store (for example, by opening a bottle or removing a seal), we will reduce your refund to reflect the reduction in the value of the goods.
    5. You accept full responsibility for the security, safety, and risk of any Beverages you wish to return pursuant to these terms and conditions.
    6. These terms and conditions are subject to and governed by our Consumer Terms & Conditions. By returning any orders in accordance with our sale or return policy, you agree to bound by these terms and conditions, together with our Consumer Terms & Conditions.

    Special conditions relating to "Wine Club Subscriptions"

    1. Persons must be aged 18 and over to subscribe. By subscribing, you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
    2. You can sign up to ‘Wine Club’ either in-store or online. Signing up and subscribing to ‘Wine Club’ means we will automatically send you your chosen Case(s) at a quarterly frequency, subject to availability.
    3. By subscribing to ‘Wine Club’ you are agreeing to pay recurring periodic subscriptions for an indefinite time, until deactivated by you or us, on the subscription terms set out in these terms.
    4. Wine Club by Majestic is not subject to our price match guarantee.
    5. To sign up for this service, you must create an online account.
    6. You can cancel your membership at any time. You will not be charged for cancellation and you can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously terminated your subscription.
    7. Delivery is free anywhere in mainland UK. Delivery restrictions apply. You can find these here. ID will be required on delivery in line with licensing laws.
    8. We will email you before each case is due, and you can skip or make changes by the cut-off date in ‘your case is ready’ email if the order or the timing of the order is not right.
    9. Payment will be debited from your registered default credit/debit card held within the “My Account” tab. Our ‘Wine Club’ subscription charges can be found here. By supplying or registering your credit or debit card details with us you are confirming that you agree for your credit/debit card to be charged the subscription charges on a quarterly basis via your chosen payment method, that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering products from us.
    10. We will take payment from your card as soon as your order is despatched.
    11. We will attempt to auto-update your card details if we cannot take your payment. After 3 failed attempts, your subscription will move to your next due date. We may get in touch to request new card details if payment fails after multiple attempts.
    12. We cannot guarantee the availability of a specific product and case of wine and reserve the right to substitute with a similar product should a product be unavailable. You will of course be notified. Our ‘No Quibble’ Guarantee will apply to your subscription. For more details, please click here.
    13. We reserve the right to cancel any orders we cannot fulfil for any reason. If your order is cancelled, we will contact you to explain why and refund you any payment you have paid us for that order.
    14. Changes to your Case choice, quantity, or payment details can be made online anytime. Alternatively, please call our dedicated Wine Club team on 0330 818 0750.
    15. We will provide a full refund or replacement for any damaged or faulty wines provided such damage or fault is not caused by you. This does not affect your legal rights.
    16. Customers purchasing products for business or commercial use or for resale purposes are not permitted to use this service. Any customer found to be doing so will have their membership cancelled.
    17. ‘Wine Club’ cases cannot be purchased using vouchers and do not qualify for any additional discounts or promotions.
    18. “Wine Club Benefits” - Special conditions relating to "Wine Club Benefits”
      To qualify for "Wine Club Benefits", you must be an active member. An active member is defined as having a live account and having taken equal to or more than 50% of case sends within the last year.
      For example: -Cancelling your subscription will result in the deactivation of your benefits. -Skipping over 50% of previous sends will deactivate your benefits.
      1. Benefit - "Wine Club New Sign-Up Subscription Vouchers" - Sign-up vouchers are issued to new customers, and are issued for the first year of subscription, only. Vouchers are valid provided that you are deemed to be an active member as defined above.
        1. Sign-up vouchers issued pre-April 2023 come in a physical booklet – Each voucher in this book will cover two months of a calendar year and will become valid at midnight on the first day of the first stipulated month and expire at 23:59:59 on the last day of the voucher’s second stipulated month. Please see each individual voucher for the months in which the voucher is valid and redeemable.
        2. Sign-up Vouchers issued April 2023 onwards will be sent digitally via email – Your first voucher will be sent in the month following your signup to your account email address. Provided that you are an active member, vouchers will be sent out on a monthly basis for a period of ten months (excluding November and December). Each voucher will cover one month of a calendar year, as stated on the voucher, and will become valid at midnight on the first day of the stipulated month and expire at 23:59:59 on the last day of the stipulated month. Please see each individual voucher for the month in which the voucher is valid and redeemable.
        3. This voucher is single-use, non-transferable and can be used against orders online or in store which contain still wines, but not pre-mixed cases. One voucher can be used per transaction. Vouchers cannot be used against your quarterly Wine Club subscription. It cannot be used by Majestic colleagues or in conjunction with any other available discount. Qualifying spend is based on still wine only and excludes delivery fees. Still wines are red, white and rosé wines, excluding Champagne, sparkling, fortified and dessert wines. Offer excludes beer, soft drinks, spirits and snacks.
        4. All vouchers exclude November and December.
        5. We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.
        6. We reserve the right to withdraw or amend these benefits, vouchers, and promotional offers at any point.
      2. Benefit - Mix any Six Pricing on single bottles for Wine Club Members (in-store only) - Wine Club members receive Mix Any Six pricing on any wine, even on a single bottle. Just introduce yourself as a Wine Club member in any store, by showing your last case-ready email. Please be aware, this benefit is not currently available for online purchases.
        1. Mix Any Six pricing does not apply to our stores located in Scotland.
      3. Benefit - 10% off at Showcase Tastings for Wine Club Members - Wine Club members receive an extra 10% off any purchase made at the end of the Showcase Tastings event. Ask our in-store colleagues to find out more. To benefit from this, please show your last case-ready email. Such events will be subject to separate terms.
      4. Benefit - Two free tickets to a Discovery Tastings event for Wine Club Members - Members will receive two free tickets to our exclusive, expert-led Discovery Event tastings. Tickets will be emailed to you annually in the month of your Wine Club sign-up anniversary. Tickets will be valid for one year from the date of issue and our event tastings will be subject to separate terms.
    19. We reserve the right at our discretion not to renew your subscription at any time without giving any reasons for our decision. Such reasons may include (but not limited to) suspicion of fraud.
    20. You can cancel your Wine Club subscription at any time, by:
      1. logging in to your Majestic account and following the cancellation procedure,
      2. sending us a message at wineclub@majestic.co.uk, or
      3. contacting our dedicated Wine Club team on 0330 818 0750 and we will help you cancel your subscription.
    21. Prices may be subject to change, but we will always update you before your next case is sent so you have time to make changes if required.
    22. We reserve the right to amend these terms if necessary, including but not limited to if there is a change in any applicable law, changes in the cost of us providing our services, or any other reason that makes such change necessary.
    23. Additional terms may apply. Please see our Consumer Terms and Conditions here and our privacy notice here for more details.
    Win a Year’s Subscription to Wine Club Prize Draw Terms and Conditions:
    1. To enter the prize draw, participants must:
      1. between 18/08/2023 and 20/08/2023, sign up for a Wine Club subscription by using the QR code or by clicking here;
      2. pay for your first case of wine (if you win the prize draw, you will be refunded this payment and you will not have to pay for the remaining subscription);
      3. have a customer account with Majestic and opted in to receive marketing from Majestic, this can be created and managed here;
      4. provide Majestic with their name, contact telephone number, email address and proof of subscription purchase.
    2. This prize draw is open to all UK residents aged 18 years or over, except employees of Majestic, their families, agents or any third party directly associated or professionally connected with the administration of the prize draw.
    3. The prize draw will run from 18/08/2023 to 23:59 on 20/08/2023 (the “Promotion Period”). Entries must be received during the Promotion Period and will not be accepted or considered if received outside of the Promotion Period. Majestic reserves the right to request the winner to provide proof of age. Majestic reserves the right (at its sole discretion) to decide if the eligibility criteria are met. If the eligibility criteria are not met, the entry will be invalid.
    4. One winner will receive the prize which is a year’s Wine Club subscription supply of wine, consisting of 4 cases, containing 12 bottles in each case (the “Prize”). [MH3] The Prize is non-transferable and there are no substitutions or a cash prize alternative for the Prize. The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond Majestic’s control, Majestic reserves the right to offer an alternative prize of equal or greater value. The winner’s payment for the initial case of wine will be refunded to the same payment mechanism within [30] days of the Prize being awarded.

    Entry
    1. Entries must be submitted by signing up to Majestic’s Wine Club subscription here, as outlined above.
    2. Only one entry will be accepted per person and subsequent entries with the same email address, purchase receipt or order number and / or name will be disqualified. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed, and all such entries will be disqualified, and any prize awarded will be void. Entries will not be accepted via agents, third parties or in bulk.
    3. Majestic accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. If for any reason a technical interruption, fault or site failure occurs when purchasing online, Majestic does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the prize draw. Majestic accepts no responsibility for any purchases which are not completed for any reason.

    Winner selection
    1. Winner shall be chosen by a random draw performed by a computer process on 24/08/2023.
    2. The winner will be notified by email and / or telephone (using details provided at entry) by 31/08/2023 [MH6] and must provide a postal address to claim their Prize. The selected winner will be contacted to notify them that they have won and will be required to confirm their acceptance of the Prize within 30 days. If the selected winner fails to respond within 30 days, then the winner’s Prize will be forfeited, and Majestic will be entitled to select another winner in accordance with the process described above.

    Prize delivery
    1. Majestic will arrange and shall be responsible for the shipping and delivery of the Prize (less the original case which will have already been delivered and as described below) to the postal address recorded in the winner’s customer account with Majestic or an alternative address provided by the winner once contacted by Majestic. Delivery charges shall not be applicable or payable by the winner.
    2. The Prize will be sent to the winner’s postal address by post on a quarterly basis. Delivery may be subject to Majestic’s special Wine Club Subscriptions conditions, for more details click here.

    Winner’s details
    1. Majestic must either publish or make available information that indicates that a valid award took place. To comply with this obligation Majestic will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails info@majestic.co.uk or writes to Customer Service team, Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (enclosing a self-addressed envelope) within one month after the closing date of the Promotion Period. If you object to any or all of your surname, county and winning entry being published or made available, please contact Majestic at info@majestic.co.uk. In such circumstances, Majestic must still provide the information and winning entry to the Advertising Standards Authority on request.

    Majestic’s liability
    1. Insofar as is permitted by law, Majestic, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the negligence of Majestic, its agents or distributors or that of their employees. Your statutory rights are not affected.
    2. Majestic reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so at any time without notice.

    These Terms and Conditions
    1. In addition to these terms and conditions, this prize draw will be subject Majestic’s special Wine Club subscription conditions, to the extent applicable, which can be found here. In the event of any inconsistency, contradiction or conflict these terms and conditions will prevail.
    2. By submitting an entry, you are agreeing to be bound by these terms and conditions and Majestic’s special Wine Club subscription conditions. If you do not agree to such terms and conditions then you should not take part in the prize draw. The instructions provided at the point of entry form part of the terms and conditions of this prize draw. Majestic reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.
    3. By entering this prize draw, you agree to Majestic’s Privacy Policy. Personal data supplied during the course of this promotion will only be processed as set out in these terms and in Majestic's Privacy Policy, which can be found here.
    4. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.

    All changes to these terms and conditions will be posted here.
    The supplier of the Prize and promoter of this prize draw is Majestic Wine Warehouses Limited of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.

    Special conditions relating to "Lock It In Subscriptions"

    1. Persons must be aged 18 and over to subscribe. By subscribing, you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
    2. Signing up and subscribing to 'Lock It In' means we will automatically send you your chosen wine(s) [from our Lock It In list] at a frequency (1,2 or 3-month intervals) and quantity (12, 24 or 36 bottle orders) that suits you, subject to availability.
    3. By subscribing to 'Lock It In' you are agreeing to pay recurring periodic subscriptions for an indefinite time until deactivated by you or us, on the subscription terms set out in these terms.
    4. Lock It In prices are valid for active subscribers only and guarantees our best price all year round. At times, our Mix Any Six prices may temporarily drop to match our Lock It In prices. If, for any reason, a Mix Six price improves on our Lock it in price during a Lock It In send we will match the lower price.
    5. Lock it in is not subject to our price match guarantee
    6. To sign up for this service, you must create an online account. You can cancel your membership at any time. You will not be charged for cancellation and you can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously terminated a subscription by you.
    7. Delivery is free anywhere in mainland UK. Delivery restrictions apply. You can find these here. ID will be required on delivery in line with licensing laws.
    8. We’ll email you before each case is due, and you can skip or make changes by the cut-off date in ‘your case is ready’ email if the order or the timing of the order is not right.
    9. Payment will be debited from your registered default credit/debit card held within the “My Account” tab. Our ‘Wine Club’ subscription charges can be found here. By supplying or registering your credit or debit card details with us you are confirming that you agree for your credit/debit card to be charged the subscription charges on a quarterly basis via your chosen payment method, that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering products from us.
    10. We will take payment from your card as soon as your order is despatched.
    11. We will attempt to auto-update your card details if we cannot take your payment. After 3 failed attempts, your subscription will move to your next due date. We may get in touch to request new card details if payment fails after multiple attempts.
    12. We cannot guarantee the availability of specific vintage or wine and reserve the right to substitute should a product be unavailable. You will of course be notified. We’ll automatically move to the next available vintage as stock levels decrease. Our ‘No Quibble’ Guarantee will apply to your subscription. For more details, please click here.
    13. We reserve the right to cancel any orders we cannot fulfil for any reason. If your order is cancelled, we will contact you to explain why and refund you any payment you have paid us for that order.
    14. Changes to your wine/order frequency /quantity/payment details can be made online at any time. To change your wine choice please call our Customer Contact Centre on 0345 6056767.
    15. We will provide a full refund or replacement for any damaged or faulty wines provided such damage or fault is not caused by you. This does not affect your legal rights.
    16. Customers purchasing products for business or commercial use or for resale purposes are not permitted to use this service. Any customer found to be doing so will have their membership cancelled.
    17. 'Lock It In' prices cannot be purchased in conjunction with any other vouchers, discounts or promotions.
    18. Active* ‘Lock It In’ members may purchase additional items of their subscribed products in-store only during the term of their membership at current ‘Lock It In’ price.
      * An active member is defined as having a live account and having taken equal to or more than 50% of case sends within the last year. (based on selected frequency)
    19. We reserve the right to withdraw, cancel or amend the terms of this scheme at any time. In doing so we shall give you as much notice as is practically possible.
    20. We reserve the right at our discretion not to renew your subscription at any time without giving any reasons for our decision. Such reasons may include (but not limited to) suspicion of fraud.
    21. Prices may be subject to change, but we will always update you before your next case is sent so you have time to make changes if required.
    22. We reserve the right to amend these terms if necessary, including but not limited to if there is a change in any applicable law, changes in the cost of us providing our services, or any other reason that makes such change necessary.
    23. Additional terms may apply. Please see our Consumer Terms and Conditions here and our privacy notice here for more details.

    Special conditions relating to "En Primeur"



    Technical Terms:

    En Primeur; literally means “wine futures”. The method of purchasing wine before bottling via a dedicated merchant or winery.
    In bond; buying in bond is a way of purchasing wine before Duty and VAT have been paid. They must be stored in a bonded warehouse approved by HM Customs & Excise.
    X “Growth” refers to a classification laid out in the Bordeaux Classification of 1855, when brokers organised wineries based on quality, price and reputation - from first to fifth. The system is largely still used to this day.

    Majestic En Primeur Conditions:

    Pricing:
    Prices are specific to each vintage and are quoted in bond, inclusive of freight and delivery to our Cellar partner. Prices shown does not include excise duty or VAT. Payment of duty and VAT, at the prevailing rate (currently £26.78 duty per 12 75cl case, £13.39 per 6 bottle case and 20% VAT payable on wine and duty) will be requested once the wines are removed for delivery. Prices may vary due to fluctuations in currency and the market and to stock not being sold.

    Storage
    Once released from the winery, wines will be stored in-bond by Majestic’s cellaring partner. We will notify you via email when this occurs. At this point you will be liable to be charged Majestic’s cellaring cost, which is currently £7 per six months per 4.5l. This is the minimum cost therefore the same annual cellaring cost of £14 will be applicable to quantities of less than 6 bottles
    Example - For a total order of 4 x cases of 6 bottles, the total annual cellaring cost would be £56. Payment requests will be sent via email within 30 days of the wine arriving at our cellaring partner. The cellaring cost will commence at the point of receipt. If wine is removed before the full 12 months,  the total annual cellaring cost will still be payable.


    Delivery:
    Shipping to our storage facility will be confirmed at a later date, which is expected to be around the time of summer 2025. We will update all customers on pricing and timescales in due course.

    Insurance & Ownership:
    Majestic remains responsible for insuring the wine at the original price paid until your delivery and/or storage instructions have been completed. If for whatever reason we are unable to provide the full allocation of wines originally ordered (due to damage or situations beyond our control) we will refund the customer’s initial payment in full. We also offer a wine condition service, the pricing of which is available upon application.

    Orders:
    Orders are placed under Majestic’s En Primeur conditions. Stocks of certain wines may need to be allocated subject to demand, on a first come first served basis. Some customers may not therefore be allocated any or only some of the quantities they have ordered. Orders will only be accepted if there remains unsold stock.

    Buying for Investment:
    Majestic does not advise on buying for investment, and customers should be aware that price may vary due to fluctuations in currency and the market and to stock not being sold.

    Refunds and Returns: Due to the nature of En Primeur, Majestic will not accept any refunds or returns once the wine has been shipped. Likewise En Primeur wines are not covered by Majestic’s No Quibble policy.

    You can contact the Majestic En Primeur team Monday to Friday, 9am to 5pm, via email to enprimeur@majestic.co.uk or
    on the phone number is 01923918100.

    Special conditions relating to "Gift Cards and E-Gift Cards"


    Valid gift cards can be used to purchase all products in Majestic UK stores, but cannot be used for glass loan deposits.

    Gift cards are valid for two years from the date of issue. Unused gift cards after this time cannot be used or refunded.

    Gift cards cannot be redeemed or exchanged for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender.

    If your purchase exceeds the value of the gift card, balance must be paid by cash, debit or credit card.

    If your purchase value is less than the face value of the gift card redeemed, no change can be given.

    If you return any products you have purchased using a gift card, the refund balance will be returned to you in the form of a gift card.

    Gift cards cannot be replaced if lost or stolen.

    Majestic reserves the right to cancel a gift card if we deem necessary. If so, we will provide a replacement gift card of equivalent value unless we suspect fraud in relation to the original gift card.

    Majestic reserves the right to vary or replace these conditions at any time.

    Special conditions relating to "Make Your Local Majestic"

    £1,000 Majestic Gift Card awarded upon first order of a new Majestic Commercial customer, based on a required annual min wine spend of over £25,000. The prize will be awarded upon the invoicing and payment of the new accounts first order. Ontrade business must be entirely new to Majestic, and not have any current or previous contact with Majestic Commercial or our teams.

    £1,000 Gift Card will be issued electronically and is non-exchangeable or refundable. The Gift Cards full terms and conditions apply which can be viewed online. Gift cards will be issued as five £200 vouchers over a ten month period.

    Entrants must be 18 or over. This offer is non-refundable or exchangeable.

    This is not open to Majestic colleagues – for further information on how you can submit potential sites please contact your Regional or Area Manager.

    To submit a suggested new Majestic account, based on the above criteria, please fill in the above form.

    Special conditions relating to "Personal discount voucher"

    The voucher is single use, non transferable and limited to one per customer. This voucher holds no cash value and is not for resale. One voucher is redeemable per transaction. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix Six - details of which can be found at https://www.majestic.co.uk/information/mix-any-six. Offer excludes party services hire. Voucher expires on date stated on voucher and/or email. For UK residents** aged 18 or over only. We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.Drinkaware.co.uk/

    Special conditions relating to "Loyalty Card Offer"

    Offer - Receive 20% off your fourth (4) purchase once you have collected 3 stamps.
    The Loyalty Card is only valid for 3 months from the issue date and the fourth purchase must be completed during the 3-month period. A minimum spend of £100 on each purchase applies. Available at selected participating stores only. Stamps can be earned:

    • on in-store purchases only and cannot be earned online;
    • on purchases over £100;
    • at the time of purchase;
    • one stamp per transaction only.

    No cash alternative available. One time use only. Offer valid on still wine, sparkling, Champagne, beer, spirits, low & no alcohol and soft drinks. Offer not available for use on snacks, sundries, wine cases, gift cards or subscriptions. This offer cannot be combined with any other offer or discount. Offer can only be used by persons aged 18 years old or over. Offer is for personal use only. Loyalty Card is non-transferable and non-exchangeable and cannot be used for glass loan deposits. Pictures or printouts will not be accepted if the Loyalty Card is lost or stolen. Majestic reserves the right to amend, terminate or temporarily suspend the offer if it considers it necessary to do so due to circumstances outside its reasonable control (including but not limited to fire, industrial action, war, political unrest, riots or changes of law).

    Special conditions relating to "£5 off £50 spend voucher"


      1. The voucher is single use, non transferable and limited to one per customer. The voucher is redeemable on a single still wine purchase of over £50. This voucher holds no cash value and is not for resale. One voucher is redeemable per transaction. The voucher is not valid on Champagne, Sparkling wine, beer, spirits, fortified wine or online mixed cases. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix Six - details of which can be found here. Offer excludes party services hire. For UK residents** aged 18 or over only. We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.Drinkaware.co.uk. Valid for 3 months from the receipt of the voucher unless otherwise stated.

    Special conditions relating to "SMS Messaging"

      1. These terms and conditions apply if you consent to receive repeat automated promotional and personalised marketing text (e.g. SMS and MMS) messages (e.g. shopping basket reminders) from Majestic (“we”, “us” or “our”). Please read these terms carefully before you consent to receiving these text messages from us. By using the messaging service, you affirm that you are at least 16 years of age.
      2. We may send you text messages using an automatic telephone dialling system, to the mobile telephone number you provided when signing up or any other number that you designate.
      3. Consent to receive automated marketing text messages is not a condition of any purchase.
      4. Message & data rates may apply.
      5. Message frequency will vary. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the short code or phone number from which messages are sent and we will notify you when we do so.
      6. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas or to all mobile network operators or mobile virtual network operators.
      7. In order to provide promotional and personalised marketing texts, we will process personal data about you. Please refer to our Privacy Policy for more information relating to how we use and protect your personal data.
      8. You also agree to our Terms.

    Cancellation

    Text the keyword STOP to our shortcode to opt out of receiving our text messages. After texting STOP to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command. If you cannot unsubscribe by using the STOP keyword command, you may contact us by email at support@attentivemobile.com. If you unsubscribe from one of our text message programs, you may continue to receive text messages from us through any other programs you have joined until you separately unsubscribe from those programs.

    Help

    Text the keyword HELP to our shortcode to return customer care contact information.

    Customer Care

    If you are experiencing any problems, please email info@majestic.co.uk

    Contact

    This message program is a service of Majestic, located at Majestic House, The Belfry, Colonial Way,, Watford, Herts WD24 4WH.

    Special conditions relating to "Basket Spend & Stretch Voucher"

      1. The £20 off £100 voucher is single use, non transferable and limited to one per customer. The voucher is redeemable on a single still wine purchase of over £100. This voucher holds no cash value and is not for resale. One voucher is redeemable per transaction. The voucher is not valid on Champagne, Sparkling wine, beer, spirits, fortified wine or online mixed cases. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix Six - details of which can be found here. Offer excludes party services hire. For UK residents** aged 18 or over only. We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.Drinkaware.co.uk. Voucher expires on 30th March 2024 unless other wise stated in communications.

    Special conditions relating to "Wine Club Upgrade Voucher"

      1. Voucher expires midnight 31st December 2024.
      2. To claim your discount online just enter the code at the checkout in the Promo Code box. To claim your discount in store, show this voucher to our friendly, expert colleagues in your nearest store.
      3. This voucher is single use, non-transferable, one per customer and can be used against orders which contain still wines, but not pre-mixed cases. One voucher can be used per transaction.
      4. It cannot be used by Majestic colleagues or in conjunction with any other discount except for Majestic Mix Six - details of which can be found at https://www.majestic.co.uk/information/mix-any-six
      5. No minimum spend applies.
      6. Saving is based on still wine only and excludes delivery fees.
      7. Still wines are red, white and rosé wines excluding Champagne, sparkling, fortified and dessert wines. Offer excludes beer, soft drinks, spirits and snacks.
      8. We’re sorry that this cannot be redeemed in Scotland and Wales.
      9. Saving is based on the Mix Any Six & Save price compared to the single-bottle price. Please be aware additional discounts and promotional offers are only applicable when you buy 6 or more bottles.
      10. We reserve the right to withdraw these offers at any point.
      11. Due to the Alcohol Scotland Act 2010 for customers purchasing in Scotland the Mix Any Six & Save offer price will apply.
      12. See Drinkaware.co.uk for more information.

    Important notice regarding websites purporting to be Majestic Wine

        1. Please be aware that Majestic is aware of several fraudulent sites operating as ‘Majestic’ websites, using our imagery and logos to confuse customers. We are taking urgent legal action against the websites of which we are aware.

          Please rest assured that Majestic only trades via our stores, our website https://www.majestic.co.uk/https://commercialonlineorders.majestic.co.uk/ (for commercial customers only) and https://www.majestic.je/ and also via its trusted third party partners, Deliveroo and Uber Eats. Any other outlet claiming to be part of our business may well be fraudulent and you should take extra care when dealing with any websites that do not use our correct domain name. We do not ever sell our products to consumers via third party websites (other than via the Deliveroo or Uber Eats platform).

          Please be particularly wary of any websites that call themselves ‘outlets’ or similar. These are not affiliated with us and may well be dangerous. Please do report any websites that you believe are trying to imitate Majestic to us directly via email at info@majestic.co.uk or phone 0345 605 6767. Please also note that you may make a report regarding any potentially fraudulent websites to the National Cyber Security Centre via this link: https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-website.

          We are aware of the following site/s that are suggesting a link to us but please be warned that they are not part of the Majestic business:
          https://majesticuk.clearance-uk.com/
          http://majestic.outlet-global.com/

    Special conditions relating to "Win Your Wedding Wine Competition"

    The Prize
    Winners will receive their wedding wine in the form of a refund for their wedding wine order. Participants must place a single order excluding any returns since purchase, which was placed and paid in full between 15th February 2024 to 31st May 2024 and wedding is celebrated by 31st December 2024, up to the value of £1000 including VAT (“The Prize”).

    The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond Majestic’s control, Majestic reserve the right to offer an alternative prize of equal or greater value. Participants must make their purchase on a personal basis (as a consumer), participation is not available for commercial purchasers.

    The Prize is non-transferable and there are no substitutions or a cash prize alternative for the Prize.

    How to enter:
    To enter the giveaway, participants must:
    Purchase their wedding wines via one single order in store or via www.majestic.co.uk between 15th February 2024 and 31st May 2024;

    Have a wedding date secured for this year (any date up to 31st December 2024);

    Complete competition form (insert link), providing order details (including their name and receipt number);

    Have a Majestic account. Participants can register here.

    This giveaway is open to all residents in England (excluding Scotland, Wales and Northern Ireland) aged 18 years or over who meet the criteria set out above, except employees of Majestic, their families, agents or any third party directly associated or professionally connected with the administration of the giveaway.

    The giveaway will run from 00.00 on 15th February 2024 to 23:59 on 31st May 2024 (the “Promotion Period”). Entries must be received during the Promotion Period and will not be accepted or considered if received outside of the Promotion Period. Majestic reserves the right to request the winner to provide proof of age. Majestic reserves the right (at its sole discretion) to decide if the eligibility criteria are met. If the eligibility criteria are not met, the entry will be invalid.

    Entry
    All entries must be made as described above.

    Only one entry will be accepted per wedding couple and subsequent entries with the same purchase receipt or order number and / or name(s) will be disqualified. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed, and all such entries will be disqualified, and any prize awarded will be void. Entries will not be accepted via agents, third parties or in bulk.

    Majestic accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. If for any reason a technical interruption, fault or site failure occurs when purchasing online, Majestic does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the giveaway. Majestic accepts no responsibility for any purchases which are not completed for any reason.

    How Majestic selects a winner
    Winner shall be chosen by a random draw performed by a computer process within 28 days of expiry of the Promotion Period.

    The winner will be announced within 14 days of the winner being selected.

    The winner will be notified by email and / or telephone (using details provided on the Majestic account used to make the purchase).

    The selected winner will be contacted to notify them that they have won (as above) and will be required to confirm their acceptance of the Prize within 30 days. If the selected winner cannot be contacted or fails to respond within 30 days, then the winner’s Prize will be forfeited, and Majestic will be entitled to select another winner in accordance with the process described above.

    In addition to the above, we reserve the right to randomly select an alternative winner in the event that:
    (a) The winner is unable to accept the prize;
    (b) We have reasonable grounds to believe that the winner has contravened any of these terms, including (without limitation), if the winner has provided false information or has tried by any means or form to manipulate entries to or results of the promotion.

    Prize delivery
    Majestic will arrange for the winning couple to visit their local store to receive a refund via the original method of payment on the winning order after the date of their wedding. Refund must be claimed within 28 days after the date of their wedding.

    Winner’s details
    Majestic must either publish or make available information that indicates that a valid award took place. To comply with this obligation Majestic will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails info@majestic.co.uk or writes to Customer Service team, Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (enclosing a self-addressed envelope) within one month after the closing date of the Promotion Period.

    If you object to any or all of your surname, county and winning entry being published or made available, please contact Majestic at info@majestic.co.uk. In such circumstances, Majestic must still provide the information and winning entry to the Advertising Standards Authority on request.

    By participating in this prize giveaway, you agree to provide Majestic with images of the wine at your wedding, the wedding couple and provide a quote on your experience of purchasing wedding wine at Majestic within 28 days of your wedding. You give your permission for Majestic to use your name, images and quote as supplied by you for marketing and promotional activities, including such promotion on Majestic’s website and Social Media Platforms (as defined below) in connection with this prize giveaway. By submitting your name, images and quote for the purposes of the promotion, you agree that:
    (a) You have taken or are otherwise the owner of the image(s) supplied and have authored the quotes provided and that you have the right to make such available to us for all purposes of the promotion without time or territorial limit and no other persons appear in the image(s);
    (b) Your images and/or quotes do not contain any content which violates or infringes on the rights of others, which is unlawful, defamatory, indecent or otherwise objectionable;
    (c) You agree not to assert any moral rights in relation to such images and/or quotes;
    (d) Your images and/or quotes do not infringe any law or any third-party rights, for example any trade mark or copyright or otherwise violates anyone’s privacy or publicity.

    You should not provide any materials or information that you do not want published or shared online. If you do not wish for us to use your material as set above then you should not enter this promotion.

    Majestic’s liability
    Insofar as is permitted by law, Majestic, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the negligence of Majestic, its agents or distributors or that of their employees. Your legal rights are not affected.

    Majestic reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so at any time without notice.

    These Terms and Conditions
    Upon submitting an entry, you are agreeing to be bound by these terms and conditions. If you do not agree to these terms and conditions then you should not take part in the giveaway. The instructions provided at the point of entry form part of the terms and conditions of this giveaway. Majestic reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

    By entering this giveaway, you agree to Majestic’s Privacy Policy. Personal data supplied during the course of this promotion will only be processed as set out in these terms and in Majestic's Privacy Policy. These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts of England. All changes to these terms and conditions will be posted here. The Prize is supplied by Majestic Wine Warehouses Limited. The promoter of this giveaway is Majestic Wine Warehouses Limited of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.

    Special conditions relating to "Wedding Wines 'Win a bottle of Pol Roger' Competition"

        1. The promoter is Majestic Wine Warehouses Ltd - see Consumer Terms for full company details.
        2. The competition is open to residents of the United Kingdom aged 18 years or over, except to anyone otherwise connected with the administration of the competition.
        3. There is no entry fee and no purchase necessary to enter this competition.
        4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
        5. Route to entry for the competition and details of how to enter are stated in the respective Instagram post.
        6. Only one entry will be accepted per person. Multiple entries from the same person will be counted as one entry.
        7. Closing date for the prize draw is 11.59pm on 04/03/2024. After this time, no further entries will be included.
        8. No responsibility can be accepted for entries not received.
        9. The rules of the competition and how to enter are stated on the Instagram post.
        10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
        11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
        12. The prize for the draw is stated on the Instagram post. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
        13. Winners will be chosen at random by Majestic.
        14. The promoter will notify the winner when and where the prize can be collected from a Majestic store by DM on instagram within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner.
        15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
        16. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
        17. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
        18. The winner’s name will be available 28 days after closing date by emailing the following address: alex.jordan@majestic.co.uk

        19. Entry into the competition will be deemed as acceptance of these terms and conditions.
        20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Meta Platforms or any other social network. You are providing your information to Majestic and not to any other party. The information provided will be used in conjunction with Majestic's Privacy Policy.

    Special conditions relating to "Mother's Day Competition"

        1. The promoter is Majestic Wine Warehouses Ltd - see Consumer Terms for full company details.
        2. The competition is open to residents of the United Kingdom aged 18 years or over, except to anyone otherwise connected with the administration of the competition.
        3. There is no entry fee and no purchase necessary to enter this competition.
        4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
        5. Route to entry for the competition and details of how to enter are stated in the respective Instagram post.
        6. Only one entry will be accepted per person. Multiple entries from the same person will be counted as one entry.
        7. Closing date for the prize draw is 11.59pm on 10/03/2024. After this time, no further entries will be included.
        8. No responsibility can be accepted for entries not received.
        9. The rules of the competition and how to enter are stated on the Instagram post.
        10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
        11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
        12. The prize for the draw is stated on the Instagram post. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
        13. Winners will be chosen at random by Majestic.
        14. The promoter will notify the winner when and where the prize can be collected from a Majestic store by DM on instagram within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner.
        15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
        16. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
        17. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
        18. The winner’s name will be available 28 days after closing date by emailing the following address: alex.jordan@majestic.co.uk

        19. Entry into the competition will be deemed as acceptance of these terms and conditions.
        20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Meta Platforms or any other social network. You are providing your information to Majestic and not to any other party. The information provided will be used in conjunction with Majestic's Privacy Policy.

    Special conditions relating to "Majestic, Oyster Creek Kitchen and Roseblood Instagram Competition"

        1. The promoter is Majestic Wine Warehouses Ltd - see Consumer Terms for full company details.
        2. The competition is open to residents of the United Kingdom aged 18 years or over, except to anyone otherwise connected with the administration of the competition.
        3. There is no entry fee and no purchase necessary to enter this competition.
        4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
        5. Route to entry for the competition and details of how to enter are stated in the respective Instagram post.
        6. Only one entry will be accepted per person. Multiple entries from the same person will be counted as one entry.
        7. Closing date for the prize draw is 11.59pm on 17/05/2024. After this time, no further entries will be included.
        8. No responsibility can be accepted for entries not received.
        9. The rules of the competition and how to enter are stated on the Instagram post.
        10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
        11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
        12. The prize for the draw is stated on the Instagram post. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
        13. Winners will be chosen at random by Majestic.
        14. The promoter will notify the winner when and where the prize can be collected from a Majestic store by DM on instagram within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner.
        15. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
        16. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
        17. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
        18. The winner’s name will be available 28 days after closing date by emailing the following address: alex.jordan@majestic.co.uk

        19. Entry into the competition will be deemed as acceptance of these terms and conditions.
        20. This promotion is in no way sponsored, endorsed or administered by, or associated with, Meta Platforms or any other social network. You are providing your information to Majestic and not to any other party. The information provided will be used in conjunction with Majestic's Privacy Policy.

    Special conditions relating to "Guv'nor VIP 1st Anniversary Competition"

    A VIP weekend for 2 people in Madrid courtesy of Felix Solis, the producers of the Guv’nor VIP.

    This VIP trip for two people includes scheduled return flights from any major UK airport to Madrid, airport transfers in Spain, 2 nights of hotel accommodation and 2 breakfasts and 2 evening meals, a sightseeing tour of Madrid central landmarks* and €400.00 spending money.

    *subject to availability

    Date restrictions apply and advanced booking required. Majestic’s T&Cs apply, which can be found here.

    To enter the promotion, participants must purchase a bottle of The Guv’nor VIP Anniversary Limited Edition Red Wine (SKU 14862),, find the winning cork and notify Majestic of this by contacting us on 03456056767 or visiting their local store with the cork. The cork must then be sent to us by recorded delivery, along with your name, contact number, and email address, for verification and communication purposes.

    By entering this promotion, you agree to Majestic’s Privacy Policy.

    Terms and Conditions

    The Prize and how to enter:
    One winner will receive the prize consisting of scheduled return flights from any UK airport to Madrid, transfers in Spain, 2-night accommodation as well as breakfasts, and evening meals with wine, a sightseeing tour of Madrid central landmarks* and €400.00 spending money for the duration of the stay (“Prize”).

    *subject to availability

    To enter the promotion, participants must (a) purchase a bottle of Guvnor VIP Anniversary Limited Edition Red Wine (SKU 14862), (b) find the winning cork and (c) if they find the winning cork, notify Majestic of this by contacting us on 03456056767 or visiting their local store with the winning cork.



    The cork must then be sent to Majestic by recorded delivery, along with the entrant’s name, contact number, and email address, for verification and communication purposes.

    This promotion is open to all residents of the UK aged 18 years or over, except for employees of Majestic, its associated companies, agents, third parties or anyone else professionally connected with this promotion.You must hold a UK passport.

    The promotion will run from 8/04/2024 to 23:59 on 16/10/2024 (the “Promotion Period”). If the cork is not found during the Promotion Period, no prize will be awarded.

    Upon Majestic receiving the winning cork, the winner will be notified, within 30 days of receipt, by email or telephone using the details provided. Majestic reserves the right to refuse entry or refuse to award the Prize to anyone in breach of these terms and conditions. Majestic reserves the right to request the winner to provide proof of age.

    The Prize is non-transferable and there are no substitutions or a cash prize alternative for the Prize. The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond Majestic’s control, Majestic reserves the right to offer an alternative prize of equal or greater value. The Prize is supplied by Felix Solis (the "Supplier").

    Majestic’s liability
    Majestic, its agents, distributors and employees shall not be responsible or liable for the following:

    • The winning cork becoming lost in transit. Proof of postage will not be accepted as proof of receipt;
    • Lost or insufficient travel documentation which prevents and/or results in the winner not being able to redeem the Prize;
    • Any events outside of Majestic’s control, including but not limited to missed flights or denied travel/boarding by the relevant airline company;
    • Expenses which fall outside the scope of the Prize;
    • Injury or loss sustained during the trip, including personal injury and loss of personal belongings, except where directly caused by the negligence of Majestic.

    Majestic reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so at any time without notice. Your statutory rights are not affected.

    Majestic encourages responsible consumption of alcohol. Please do not purchase more product than you should reasonably consume to increase your chances of winning.

    Travel arrangements and redeeming the Prize
    Travel dates must be agreed in advance with Majestic and the Supplier, and are always subject to availability. There will be one single winner who may select one guest to accompany them on the trip. The guest must be aged 18 or over. The winner and the guest must travel together on the same flights and transfers.

    The flights will be selected by Majestic and at Majestic’s sole discretion. The accommodation offered is for 2 nights in a shared room. Extended accommodation is at the discretion and sole cost of the winner and the winner shall bear the administration and cost of such additional expenses.

    Travel arrangements in the UK to the airport are the sole responsibility of the winner. The winner agrees to cover all other costs and expenses which are not expressly included in by the Prize, including but not limited to travel documents, visas and travel insurance.

    The Prize must be redeemed, and travel must be taken, within 12 calendar months of Majestic notifying the winner of the Prize, otherwise the Prize will be forfeited.

    Winner’s details
    Majestic must either publish or make available information that indicates that a prize was awarded. To comply with this obligation Majestic will send the surname and county of major prize winners and, if applicable, copies of their winning entries, to anyone who emails help@majestic.co.uk or writes to Guv VIP promotion C/O Customer Service Team, Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (enclosing a self-addressed envelope) within one month after the closing date of the Promotion Period.

    If the winner objects to any use of their name, county and winning entry being published or made available, please contact Majestic at help@majestic.co.uk. In such circumstances, Majestic must still provide the information and winning entry to the Advertising Standards Authority on request.

    The winner agrees for use of photography and any other marketing material used solely by Majestic and Felix Solis for the purposes of advertising, promotional and information purposes, including but not limited to use on Majestic’s Social Media Platforms to promote the product, brand and this promotion.

    These Terms and Conditions
    By participating in this prize giveaway, you give Majestic your permission to use your name and account username details on Majestic’s Social Media Platforms (as defined below) for promotional purposes in connection with this prize giveaway.

    Please note that this giveaway is in no way affiliated with, sponsored, endorsed or administered by Instagram, TikTok, Facebook or Twitter / X (“Social Media Platforms”). You understand that by using and interacting with the Social Media Platforms, you are subject to the relevant terms and conditions and policies governed by the Social Media Platforms, which are separate to Majestic’s terms and conditions.

    Personal data supplied during the course of this promotion will only be processed as set out in these terms and in Majestic's Privacy Policy.

    These terms and conditions of this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.

    All changes to these terms and conditions will be posted on: https://www.majestic.co.uk/information/terms The promoter of this promotion is Majestic Wine Warehouses of Majestic House The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (“Majestic”).

    Special conditions relating to "Majestic Wine Club Refer a Friend Promotion"

    1. Introduction
    These terms and conditions ("Terms") govern the "Refer a Friend" promotion ("Promotion") offered by Majestic Wine Warehouses Limited ("We, Us, Majestic") registered in England and Wales under company number 01594599 of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.

    2. Eligibility
    2.1 This Promotion is open to all existing members of the Majestic Wine Club who are 18 years old or over ("You, Referrer").
    2.2 A referred friend ("Friend") must be a new customer of the Majestic Wine Club, residing in England and 18 years old or over. Existing Majestic Wine Club customers or those who have previously signed up (including for a trial) are not eligible to be Friends.
    2.3 You can invite as many Friends as you wish but the conditions of these Terms apply and to qualify, each Friend must be a new customer of the Majestic Wine Club and you must be a Referrer. The Friend cannot submit more than one email address via the welcome email referred to in section 3(D), and they may only be “referred” once.

    3. Referral Process
    To participate in the Promotion, You must:
    A. be a Majestic Wine Club member and have consented to marketing;
    B. You will then receive an email containing a link to sign up to the Majestic Wine Club (“Link”) which you will be able to forward to each of Your friends and family;
    C. Once the friend or family member follows the Link and signs up for a new Majestic Wine Club account they will receive a welcome email explaining the Majestic Wine Club;
    D. In the email, they will be asked to complete a form providing their name and email address and the Referrers name/email address;
    E. Once the Friend completes this information and clicks on submit, a voucher will be emailed to the Referrer and the Friend within 7 days of submission.

    4. Voucher
    4.1. Once the referral process has been completed, You and Your Friend will each receive a £10 voucher to spend in-store (only) at any Majestic store. There is no minimum spend but the voucher is not transferable or exchangeable and has no cash value. The voucher cannot be used online, is limited to one per customer and can be used against any product orders in-store.
    4.2 Vouchers expire 12 months after the date on which the voucher was issued to You and Your Friend, after which time they will no longer be redeemable.
    4.3 We’re sorry that the voucher cannot be redeemed in Scotland and Wales.

    5. Disqualification
    5.1. Majestic reserves the right to disqualify any Referrer or Friend from the Promotion if it has reasonable grounds to suspect that they have breached these Terms or engaged in any fraudulent or misleading activity.
    5.2. Majestic reserves the right to cancel or modify the Promotion at any time without prior notice.

    6. Friend Terms
    6.1 If you are new to the Majestic Wine Club you are entitled to take part in this Promotion provided you are referred by a Referrer and in accordance with these Terms.
    6.2 The applicable details and terms of the Promotion and the Majestic Wine Club will be explained in our welcome email to you.
    6.3 The voucher provided under this Promotion is single use, non-transferable, limited to one per customer and cannot be used in conjunction with any other voucher or promotional code.

    7. Privacy
    Any personal data collected during this Promotion will be collected, stored, and processed in accordance with Majestic’s Privacy Notice.

    8. General
    8.1 Majestic accepts no liability for lost referrals and no responsibility for difficulties experienced in submitting an entry to this Promotion, including any technical, hardware or software failures of any kind or lost or unavailable network connections which may limit or prohibit an individual’s ability to participate in the Promotion.
    8.2 Majestic reserves the right to suspend or cancel transactions and reallocate vouchers if the Referral (for which a voucher has been given) is suspected of being fraudulent and in such circumstances the Referrer or Friend may have their details passed to the relevant authorities for further investigation.
    8.3 This Promotion is subject to, and governed by, Majestic’s standard terms and conditions and the law. If there is a conflict between (a) the terms of this Promotion; and (b) Majestic’s standard terms and conditions, the latter will prevail.
    8.4 Majestic reserves the right to vary any and elements of this Promotion or withdraw this Promotion entirely at any time without notice.

    9. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of England and Wales.

    10. Contact Us
    If you need assistance please email wineclub@majestic.co.uk or call us on 0330 818 0750. The Promotion is also subject to our Wine Club subscription special conditions which can be found here. Please drink responsibly. See Drinkaware.co.uk for more information.

    Special conditions relating to "Definition by Majestic Launch Competition"

    Enter for the chance to win £500 to spend at Majestic with any Definition purchase

    The Prize
    Winners will receive £500 worth of Majestic e-vouchers redeemable instore or online (“the Prize”).

    The Prize is subject to availability and in the event that the Prize offered is unavailable due to circumstances beyond Majestic’s control, Majestic reserves the right to offer an alternative prize of equal or greater value.

    The Prize is non-transferable and there are no substitutions or a cash prize alternative for the Prize.

    How to enter:
    To enter the giveaway, participants must:
    1. Purchase any bottle of wine from the Definition range instore or online. Wines included within the Definition range are set out at the bottom of these Terms and Conditions;
    2. Have a Majestic customer account; and
    3. Enter your full name, contact details and order number here.

    This giveaway is open to all UK residents aged 18 years or over who meet the entry criteria set out above, except employees of Majestic, their families, agents or any third party directly associated or professionally connected with the administration of the giveaway.

    The giveaway will run from 30th April 2024 to 23:59 on 3rd June 2024 (the “Promotion Period”). Entries must be received during the Promotion Period and will not be accepted or considered if received outside of the Promotion Period.

    Majestic reserves the right to request the winner to provide proof of age. Majestic reserves the right (at its sole discretion) to decide if the eligibility criteria are met. If the eligibility criteria are not met, the entry will be invalid.

    Entry
    All entries must be made as described above.

    Only one entry will be accepted per transaction and subsequent entries with the same purchase receipt or order number will be disqualified. Syndicated entries or those made using methods such as a computer macro, a script or the use of automated devices or processes are not allowed, and all such entries will be disqualified, and any prize awarded will be void. Entries will not be accepted via agents, third parties or in bulk.

    Majestic accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind. If for any reason a technical interruption, fault or site failure occurs when purchasing online, Majestic does not take any responsibility for incomplete purchases and any incomplete purchases will not be considered valid for entry into the giveaway. Majestic accepts no responsibility for any purchases which are not completed for any reason.

    How Majestic selects a winner
    A winner shall be chosen by a random draw performed by a computer processing tool on 13th June 2024.

    The winner will be notified by email and / or telephone (using details provided at entry) by 20th June.

    The selected winner will be contacted and notified that they have won and will be required to confirm their acceptance of the Prize within 30 days.

    If the selected winner fails to respond within 30 days, then the winner’s Prize will be forfeited, and Majestic will be entitled to select another winner in accordance with the process described above.

    Prize delivery
    Majestic will email the Prize to the email address recorded in the winner’s customer account with Majestic or an alternative email address provided by the winner once contacted by Majestic. Delivery charges shall not be applicable or payable by the winner.

    The Prize will be sent to the winner by email within 14 days of accepting their win.

    Winner’s details
    Majestic must either publish or make available information that indicates that a valid award took place. To comply with this obligation Majestic will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails info@majestic.co.uk or writes to Customer Service team, Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH (enclosing a self-addressed envelope) within one month after the closing date of the Promotion Period.

    If you object to any or all of your surname, county and winning entry being published or made available, please contact Majestic at info@majestic.co.uk. In such circumstances, Majestic must still provide the information and winning entry to the Advertising Standards Authority on request.

    By participating in this prize giveaway, you give Majestic your permission to use your name and account username details on Majestic’s Social Media Platforms (as defined below) for promotional purposes in connection with this prize giveaway.

    Majestic’s liability
    Insofar as is permitted by law, Majestic, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Prize except where it is caused by the negligence of Majestic, its agents or distributors or that of their employees. Your statutory rights are not affected.

    Majestic reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so at any time without notice.

    Majestic encourages responsible consumption of alcohol. Please do not purchase more product than you should reasonably consume to increase your chances of winning.

    These Terms and Conditions
    Upon submitting an entry, you are agreeing to be bound by these terms and conditions. If you do not agree to these terms and conditions then you should not take part in the giveaway. The instructions provided at the point of entry form part of the terms and conditions of this giveaway. Majestic reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

    By entering this giveaway, you agree to Majestic’s Privacy Policy. Personal data supplied during the course of this promotion will only be processed as set out in these terms and in Majestic's Privacy Policy.

    These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.

    All changes to these terms and conditions will be posted here. Please note that this giveaway is in no way affiliated with, sponsored, endorsed or administered by Instagram, TikTok, Facebook or Twitter / X (“Social Media Platforms”). You understand that by using and interacting with the Social Media Platforms, you are subject to the relevant terms and conditions and policies governed by the Social Media Platforms, which are separate to Majestic’s terms and conditions.

    The Promoter and supplier of the Prize is Majestic Wine Warehouses Limited of Majestic House, The Belfry, Colonial Way, Watford, Hertfordshire, United Kingdom, WD24 4WH.

    Definition Wine Range:
    37 586 Definition by Majestic Marlborough Sauvignon Blanc
    10 467 Definition by Majestic Limoux Chardonnay
    73 981 Definition by Majestic Gavi di Gavi DOCG
    20 279 Definition by Majestic Barrel Fermented Old Vine Chenin Blanc
    35 905 Definition by Majestic English Bacchus
    08 362 Definition by Majestic Cotes de Provence Organic Rosé
    61 419 Definition by Majestic Medoc
    59 297 Definition by Majestic Barossa Shiraz
    14 861 Definition by Majestic Rioja Reserva
    73 068 Defintion by Majestic Chianti Classico Riserva
    37 604 Definition by Majestic Marlborough Pinot Noir
    20 879 Definition by Majestic Stellenbosch Cabernet Sauvignon
    73 540 Definition by Majestic Valpolicella Ripasso
    61 384 Definition by Majestic St Emilion
    13 952 Definition by Majestic Barolo DOCG
    61 411 Definition by Majestic Pauillac
    61 408 Definition by Majestic Margaux
    05 505 Definiton by Majestic Pouilly Fume
    40 256 Definition by Majestic Uco Valley Malbec
    64 777 Definition by Majestic Macon-Villages
    64 315 Definition by Majestic White Burgundy
    07 243 Definition by Majestic Fleurie
    63 890 Definition by Majestic Bourgogne Pinot Noir
    73 488 Definition by Majestic Soave Classico
    23 769 Definition by Majestic English Sparkling
    64 800 Definition by Majestic Chablis
    01 221 DEFINITION MEDOC CLARET
    02 337 DEFINITION SAUTERNES HALF
    02 394 DEFINITION SAUTERNES 75CL
    04 621 DEFINITION CHABLIS
    05 082 DEFINITION POUILLY FUMÉ
    05 379 DEFINITION SANCERRE BLANC
    06 067 DEFINITION CDR
    07 050 Definition Fleurie
    07 101 DEFINITION BEAUJOLAIS VILLAGES
    08 306 DEFINITION PROVENCE ROSÉ 
    10 078 DEFINITION OAKED CHARDONNAY
    10 999 DEFINITION VIOGNIER
    12 124 DEFINITION GRUNER VELTLINER
    12 135 DEFINITION MOSEL RIESLING
    12 140 DEFINITION MOSEL RIESLING
    13 434 DEFINITION CHIANTI CLASSICO
    13 512 DEFINITION GAVI DOCG
    13 569 DEFINITION PINOT GRIGIO DOC
    13 576 DEFINITION CHIANTI DOCG
    13 952 DEFINITION BAROLO
    13 963 DEFINITION VALPOLICELLA
    14 573 DEFINITION RIOJA RESERVA
    14 670 DEFINITION ALBARINO
    14 777 DEFINITION RIOJA BLANCO
    18 125 DEFINITION ZINFANDEL
    20 326 DEFINITION CHENIN BLANC
    20 384 DEFINITION PINOTAGE
    23 325 DEFINITION PROSECCO DOC
    23 360 DEFINITION PROSECCO DOC SPUMANTE
    23 372 DEFINITION ENGLISH SPARKLING
    23 381 DEFINITION CAVA
    35 064 DEFINITION BACCHUS
    37 363 DEFINITION MARLBOROUGH SAUVIGNON BLANC
    37 364 DEFINITION MARLBOROUGH PINOT NOIR
    39 458 DEFINITION CARMENERE
    40 159 DEFINITION MALBEC
    50 974 DEFINITION GIN
    59 066 DEFINITION SHIRAZ LANGHORNE CREEK
    59 224 DEFINITION GSM 
    59 250 DEFINITION BAROSSA SHIRAZ
    61 228 DEFINITION PAUILLAC
    61 229 Definition Margaux
    63 046 DEFINITION BOURGOGNE HAUTES
    64 112 DEFINITION WHITE BURGUNDY
    64 152 DEFINITION MACON-VILLAGES
    64 155 Definition Pouilly Fuissé
    73 031 DEFINITION GAVI DI GAVI
    7003380 DEFINITION BY MAJESTIC 12 BOTTLE MIXED WINE CASE
    7001086 DEFINITION BY MAJESTIC 6 BOTTLE RED WINE CASE

    Special conditions relating to "Definition by Majestic £15 off £100 voucher"

        1. The voucher is single use, non transferable and limited to one per customer. This voucher holds no cash value and is not for resale. This voucher is only valid on still wine, and excludes Sparkling wine, beer and spirits. One voucher is redeemable per transaction. The voucher is only valid when linked to a customer account. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix any Six and Save- details of which can be found here. Offer excludes party services hire. Voucher expires on Monday 3rd June. For UK residents** aged 18 or over only. We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.

    Special conditions relating to "Bubbly Day - Win a bottle of Nyetimber Rosé Competition"

        1. The promoter is Majestic Wine Warehouses Ltd - see Consumer Terms for full company details.
        2. The competition is open to residents of the United Kingdom aged 18 years or over, except to anyone otherwise connected with the administration of the competition.
        3. There is no entry fee and no purchase necessary to enter this competition.
        4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
        5. Route to entry for the competition and details of how to enter are stated in the respective Instagram post.
        6. Only one entry will be accepted per person. Multiple entries from the same person will be counted as one entry.
        7. Closing date for the prize draw is 11.59pm on 01/06/2024. After this time, no further entries will be included.
        8. No responsibility can be accepted for entries not received.
        9. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
        10. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
        11. The prize for the draw is stated on the Instagram post. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
        12. Winners will be chosen at random by Majestic.
        13. The promoter will notify the winner when and where the prize can be collected from a Majestic store by DM on instagram within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner.
        14. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
        15. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
        16. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
        17. The winner’s name will be available 28 days after closing date by emailing the following address: alex.jordan@majestic.co.uk

        18. This promotion is in no way sponsored, endorsed or administered by, or associated with, Meta Platforms or any other social network. You are providing your information to Majestic and not to any other party. The information provided will be used in conjunction with Majestic's Privacy Policy.

    Special conditions relating to "Daily Mail and i Newspaper Voucher"

    The voucher is single use, non-transferable and limited to one per customer. This voucher holds no cash value and is not for resale. The voucher is redeemable in your local Majestic Store and online at majestic.co.uk. Voucher valid only on still wine, Champagne and sparkling wine, excludes beer, spirits, fortified wine or online mixed cases, subject to availability. One voucher is redeemable per transaction. Free standard delivery is available when you spend £99 or more – please see our website for delivery information at www.majestic.co.uk/services/delivery. We deliver to all mainland UK postcodes including Northern Ireland and Jersey but excluding Scotland and the Channel Islands. The voucher is only valid when linked to a customer account. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix Six - details of which can be found at https://www.majestic.co.uk/information/mix-any-six. Majestic’s full in-store terms and conditions apply to all purchases made with the voucher and Majestic reserve the right to modify or discontinue this voucher scheme at any time. Offer excludes party services hire, all subscription services and paid tasting sessions. Voucher expires on Thursday 20th June 2024. For UK residents** aged 18 or over only and proof of ID may be requested. Majestic reserves the right to refuse sale to anyone in breach of these terms and conditions. Majestic encourages responsible consumption of alcohol. See Drinkaware.co.uk for more information. **We are sorry that these vouchers cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010 and Wales due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018.
     

    Special conditions relating to "Krombacher glass with purchase"

    This offer is valid in-store only from 14/06/24 to 29/07/24. Limited to one free glass per transaction with the purchase of 29248 Krombacher Pilsner 12x500ml bottles. Offer available while stocks last and subject to availability. Consumers must be aged 18 or over to purchase..

    Special conditions relating to Father’s Day - Win a bottle of Bollinger Special Cuvée Champagne

        1. The promoter is Majestic Wine Warehouses Ltd - see Consumer terms for full company details
        2. The competition is open to residents of the United Kingdom aged 18 years or over, except to anyone otherwise connected with the administration of the competition
        3. There is no entry fee and no purchase necessary to enter this competition
        4. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions 
        5. Route to entry for the competition and details of how to enter are stated in the respective instagram post
        6. Only one entry will be accepted per person. Multiple entries from the same person will be counted as one entry
        7. Closing date for the daily prize draw is 11.59pm on 16/06/2024. After this time, no further entries will be included.
        8. No responsibility can be accepted for entries not received
        9. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter
        10. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition
        11. The prize for the draw is stated on the instagram post. The prize is not transferable. The prize is subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice
        12. Winners will be chosen at random by Majestic
        13. The promoter will notify the winner when and where the prize can be collected from a Majestic store by DM on instagram within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner
        14. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into
        15. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England
        16. The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent
        17. The winner’s name will be available 28 days after closing date by emailing the following address: alex.jordan@majestic.co.uk 
        18. This promotion is in no way sponsored, endorsed or administered by, or associated with, Meta Platforms or any other social network. You are providing your information to Majestic and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at https://www.majestic.co.uk/information/privacy-policy .

    Special conditions relating to "Exclusive Discount Voucher"

    This voucher cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010, and Wales, due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018. Voucher valid on still wine, Champagne and sparkling wine. Excludes beer, spirits, fortified wine or online mixed cases. Single use only. Terms and conditions apply. See website for full terms and conditions: https://www.majestic.co.uk/information/terms
    Majestic reserves the right to modify or discontinue this voucher scheme at any time. Majestic encourages responsible consumption of alcohol. See Drinkaware.co.uk for more information.
    This voucher cannot be redeemed in Scotland, due to the Alcohol Scotland Act 2010, and Wales, due to the Public Health (Minimum Price for Alcohol) (Wales) Act 2018. The voucher is single use, non-transferable and limited to one per customer.
    This voucher holds no cash value and is not for resale.
    The voucher is redeemable in your local Majestic Store and online at majestic.co.uk.
    Voucher valid only on still wine, Champagne and sparkling wine, excludes beer, spirits, fortified wine or online mixed cases.
    One voucher is redeemable per transaction.
    Free standard delivery is available when you spend £99 or more.
    Delivery exclusions apply to certain postcodes.
    Please see our website for delivery information www.majestic.co.uk/services/delivery.
    The voucher is only valid when linked to a customer account. The voucher cannot be used in conjunction with any other discount, offer or voucher, except for Majestic Mix Six - details of which can be found at https://www.majestic.co.uk/information/mix-any-six. Majestic’s full in-store terms and conditions apply to all purchases made with the voucher and Majestic reserves the right to modify or discontinue this voucher scheme at any time.
    Offer excludes party services hire, all subscription services and paid tasting sessions. Voucher expires on Sunday 7th July 2024. For UK residents** aged 18 or over only and proof of ID may be requested. Majestic reserves the right to refuse sale to anyone in breach of these terms and conditions. Majestic encourages responsible consumption of alcohol. See Drinkaware.co.uk for more information.