Contact Us

Contact your local store

Need help choosing your wines? Looking for some help with an order? Contact your local team who will be happy to help out!

FIND YOUR LOCAL STORE

Contact our online Customer Contact Centre

Need some help placing an order online or need help with an order you’ve already placed online? Our Customer Service Team are waiting to help you, so please get in touch! Email or call us using the details below.

Tel (UK): 0345 605 6767
Email: info@majestic.co.uk
Please note, calls may be recorded for training and monitoring purposes.

Confirmation emails are sent within 4 hours of order being placed.

Track Your Order

Yodel, are currently experiencing operational disruption that has affected their delivery service. Order tracking may be unavailable and parcels may arrive later than expected. While most customers will be receiving their parcel as normal, some of you may experience a short delay, and we'd like to apologise for this inconvenience. Yodel have provided more information for customers here.

If you have a large order, this may arrive in multiple boxes, potentially with different delivery drivers.

Opening hours

Monday - Friday 9.30am-7pm
Saturday - Sunday 10am-5pm

Lock It In & Wine Club

For existing Lock It In members wanting to make a change to a current subscription, please click here to go to your account page.

For Wine Club members you can make changes to your subscription (upgrading, skipping or cancelling) please click here to go to your account page or contact our new dedicated Wine Club team on 0330 818 0750 or wineclub@majestic.co.uk.