Frequently Asked Questions

If you have a business or marketing enquiry please contact our head office.

Majestic Wine Warehouses Ltd
Majestic House
The Belfry
Colonial Way
Watford
Herts
WD24 4WH
United Kingdom

Tel: 01923 298 200 (Please call 0345 605 6767 for customer service, our office reception staff are unable to help with customer queries.)

If you'd like to speak to our Customer Contact Centre, give us a call or drop us an email. We’re open Mon-Fri 9:30am-7pm and Sat-Sun 10am-5pm – if you send us an email we aim to respond within 48 hours.

Tel: 0345 605 6767

Email: info@majestic.co.uk

If you are interested in using Majestic for your business needs, please visit our page here or contact us on:

Email: commercial@majestic.co.uk
Tel: 0845 604 9949

The Majestic Blog highlights the latest company news, events and the best bits from our local store pages, you can find the blog here.

We have a very active social media presence. Along with our main Majestic Facebook page, each of our stores have their own Facebook page – you can find their details via their individual store pages.

Every year we receive a huge number of charity requests. We’d love to support each and every cause – but in a practical sense we’ve found that we can help the most when we pick a single national charity to support each year. We send our nominated charity all donations and fundraising revenue. You can find out more about our charity work here.

If you are interested in applying for next year's Charity of the Year, please post information about the charity, with details of any campaigns or events planned for next year, and confirmation that you could provide us with collection tins to the below address.

Liz Fleming
Majestic Wine Warehouses Ltd
Majestic House
The Belfry
Colonial Way
Watford
WD24 4WH

If you would like to enquire about a job with Majestic, please visit our careers site. Here you can find out a bit more about what a career with Majestic entails, and apply for vacancies.

We take our responsibility to manage your data in a secure and transparent way very seriously. We want to ensure you are in control of your data so have made it easy to change or update your contact permissions by the following means:
In store - in person, by emailing your local store or by phoning your local store.
Contact our Customer Care Team - by phone on 0345 605 6767 or email info@majestic.co.uk
Online - by logging into the my account section of majestic.co.uk and scroll to the bottom of the page to update your preferences in the Direct Marketing Preferences section.
In any marketing emails you may receive, we've put an 'unsubscribe' button at the bottom of every email we send you. If you would like to change the type or frequency of emails you receive, you can click the 'change preferences' button which is at the bottom of every email we send you.
The specific contact details for all of these and each of our stores can be found here.

When you pay for goods costing +£100 on credit you have additional rights to have a like claim against the credit provider.
If you’ve complained to us and the complaint remains unresolved after 8 weeks or we send a ‘deadlock’ letter, you may contact the Financial Ombudsman service. They’re free and will take an independent and unbiased approach to your case. You may complain to the ombudsman within six months of the date of our final response letter (after that you lose this referral right).
You can contact the Ombudsman:

• Online
• Phone 0300 1239 123 (standard call charges apply)
• Email: complaint.info@financial-ombudsman.org.uk
• Post: Financial Ombudsman Service, Exchange Tower, London E14 9SR

Of course. Our return policy means you can return unopened bottles to your local store for a full refund. All we ask is that they’re in a re-saleable condition – the labels are intact and nothing’s damaged – and that you show us proof of purchase. For party and wedding orders, this refund is limited to 25% of the cost of the original order. You can find our full sale-or-return policy here.

What if you opened something and simply didn’t enjoy it? Wine is a luxury, and we’d never want you to pay for a bottle that wasn’t fully up to scratch. Whether it’s faulty, or just not to your taste – all you need to do is visit your local Majestic store, and they’ll be happy to replace the bottle with a personalised alternative of the same value. No quibble. No questions asked.

To find the contact details for your local Majestic store, please click here for our store finder.

For Wine Club FAQS, please click here.

If you would like to place an order or just get some advice from our knowledgeable store colleagues, you can find the contact details for your local store with our store finder.

Our general opening hours are below, please be aware that these do differ slightly from store to store. To check your local store opening hours please use our store finder.

You can keep up to date with all the latest news and events from our stores by visiting their web pages. These are managed by our store colleagues and are a great way of keeping informed. You can find your local store page via our handy store locator tool.

You can also ‘follow your local store’ via your online account.

You can park free of charge at all of our stores except Summertown, Marylebone, Mayfair and Henley.

At Majestic, we think the best way to discover your new favourite wine is to taste it. We have tasting counters in all of our stores, where there will be a selection of wines available to taste every day. Our helpful store colleagues will always be on hand if you want any advice or guidance.

Our knowledgeable in-store teams run regular tastings - these are a great way to begin your journey into the world of wine. You can book a spot by calling or emailing your local store.

Shop Local is the quickest way to shop with Majestic. Just enter your postcode, browse the selection at your closest store, put together your order and pay online by 3pm. We'll have it ready within four hours.

Shop Local allows you to collect your order from your selected store within 4 hours if you order by 3pm. Orders after 3pm will be available to collect the following day. Please check your local store's opening times before placing your order.

Yes, you can select home delivery from your local store. You can view the available products in your local store, and our colleagues will deliver to your desired address.

You can switch to shop our full range on the main site. You can do this by selecting 'main site' on the banner at the top of the page. Once you've shopped the range you can select next, nominated or standard delivery, and our couriers will deliver to you.

Yes, once you've placed the order, just contact the store and give them the confirmation number. They will be able to help out with free glass, flute and chiller bin hire (conditions apply), and you can buy ice and nibbles.

Yes, but there will be occasions when we turn off the function, due to store closures, for example. When this happens, you can order on the main site.

No problem. Our colleagues at your local store will contact you once it's ready, and you can collect it at a convenient time within their opening hours.

Please bring suitable ID (drivers license, passport, PASS hologram card) and the payment card used online. Our store colleagues will ask you to sign for your order.

All orders must be collected by the person who placed it. This is to ensure the security of your transaction.

No problem. Please contact the store you placed the order with for a refund. You can then order again with the correct store.

It's free when you spend £99. There's a £7.95 delivery fee for orders under this amount.

Of course - all of our store colleagues are working for their WSET qualifications, and experts in their field. We can talk you through all of your options and can also offer a free wine tasting store for you and a small group – just contact us ahead of time to arrange.

We do indeed. Our glass hire service includes wine glasses, flutes and hi-ball tumblers.

We ask for a £2-per-glass deposit, payable in advance, and that the glasses are returned to us clean and ready for re-use. The deposit is fully refundable – all you pay for is breakages. And since you have paid a deposit, there's no time limit in which you have to return them. Glass hire is free for orders up to 24 glasses. For orders of 25 glasses and more, we charge a £1 per dozen glass handling charge.

To add glasses to your online order, place your order as usual, then contact your local store, quoting your order number. 

When you're done with the glasses, you'll need to return them to the Majestic store that delivered them (or that you collected from) – unfortunately we are not able to offer a collection service for glasses. If you paid the deposit by debit or credit card you will need to bring the card with you when returning the glasses. A deduction of £2 per glass will be made to cover any breakages or losses.

Glass loan is at your local store manager's discretion, is subject to availability, and only available to customers purchasing wines, spirits and beers in quantities proportionate to the number of glasses requested. Glass loan is only available in areas where we deliver direct from store, and not by courier.

No - however, we do offer free chiller bin hire and sell ice. We can advise on the number of chiller bins and quantities of ice needed to keep everything chilled – but as a rough guide: Majestic chiller bins hold 18-24 bottles of wine or champagne or 2-3 cases (48-72 bottles) of lager when filled with ice and water. Filled with 3-4 bags of ice, drinks will be well chilled in 30-45 minutes and will be kept cold for several hours especially if kept in the shade. These chiller bins are available on a £35-a-bin deposit basis, refunded in full on return.

To add chiller bins and ice to your online order, place your order as usual, then contact your local store, quoting your order number. 

When you're done with the bins, you'll need to return them to the Majestic store that delivered them (or that you collected from) – unfortunately we are not able to offer a collection service for chiller bins. If you paid the deposit by debit or credit card you will need to bring the card with you when returning the bins. All we ask is that the bins are returned to us clean and unbroken.

Chiller bin loan is at your local store manager's discretion, is subject to availability, and only available to customers purchasing wines, spirits and beers. Chiller bin loan is only available in areas where we deliver direct from the local store, and not by courier.

Our staff will be happy to offer advice on quantities, but we also provide a sale-or-return policy.

Please arrange sale-or-return in advance when you are placing your order and that everything comes back in a saleable condition – we cannot refund bottles with labels peeling off, or beer in opened or incomplete cases. See our full terms and conditions.

We do not offer a collection service so you are responsible for returning the items to the store from which they were bought.

Sale-or-return is at your local store manager's discretion, and should always be arranged in advance with your local store.

To make things easier for you, we can deliver directly to your event venue. Delivery should always be discussed in advance with your local store, and we ask that you please give a name of who will be accepting the delivery, along with contact numbers for the venue. You can add any extra details about the order in the 'add a delivery message' box when ordering online.

If you want to secure offer prices or plan ahead for a celebration, we can often hold the stock for you and deliver to the venue on the day of your choosing. Simply liaise with your local store team who will be happy to help.

Yes - we sell bags of ice that we can deliver with the rest of your drinks.

To add ice and chiller bins to your online order, just place your order as normal, then contact the store, quoting your order number.

Ice is only available in areas where we deliver direct from store, and not by courier. to ensure that your order is delivered by a store, we recommend that you Shop Local.

This video explains how to send gifts to different addresses when shopping on our website.

Majestic Gift Vouchers are the perfect gift for any wine lover, and are available in £10, £20, and £50 denominations from all of our stores in the UK. You can find your local store using our store locator. Gift vouchers are also available for purchase online in £10, £20, £30, £40, £50, £75, £100, £250 and £500 denominations. You can find them here.

Gift Vouchers can be purchased or redeemed in person at one of our stores across the UK or are available online. If you would like to purchase vouchers, please visit your local Majestic store (our store locator can help with directions). For online vouchers, follow this link: Giftcards

Vouchers can be redeemed at Majestic Wine Warehouses in the UK for wines, Champagnes, spirits and other products (excluding deposits for loan of glasses and other items). There is no minimum purchase.

• Our courier safe packaging is designed to protect your gifts whilst in transit.

  • Standard Packaging – our sturdy yet stylish cardboard packaging protects your gift in transit to ensure excellent presentation. Most of our packaging is made from recycled cardboard, and we do not use polystyrene.

  • Wooden boxes – many gifts are available in branded wooden boxes for an additional cost. Bottles are carefully packed with shredded paper to protect them, and the box itself has a simple cardboard outer box to protect it in transit

Yes, you can. When ordering a gift, just use the option to add your own personalised gift message at the delivery stage of checkout. Simply tick the box marked 'I would like to enter a gift message' and the message you enter will be sent with your gift.

To use your voucher code online – click on "My Account" and then "Gift Card Balance Checker". On the trolley page, select gift card under the payment section and enter the gift card code. To use your voucher code in-store – present the barcode at the till.

We’re always happy to help with any wine question that you have – please give your local store a call or email our Customer Contact Centre at info@majestic.co.uk.

All of our store colleagues work through their WSET qualifications, and are passionate and knowledgeable about wine. They will happily talk you through our Fine Wine selection and answer any of your questions.

Visit majestic.co.uk/services/delivery for more information.

Please see our delivery page for full details of how to track your Next or Nominated Day delivery.

Yes, please visit www.majestic.je or visit the store at: The Powerhouse, Queens Road, St Helier, Jersey JE4 8NY

Please contact the Jersey Store Team
Call us on: 01534 481 500
Email us at: Jer@majestic.co.uk

For our nominated/next day delivery, our warehouse often starts preparing your order within minutes, to ensure you’ll have a glass in hand the next day! As such, we can’t make any changes to an order once it’s placed. This includes changing address, adding or removing items, or cancelling the order.

If you placed an order with your local store, please contact them directly. You can find their details here.

For our standard delivery, it may be possible to amend or cancel your order. Please email our Customer Contact Centre at info@majestic.co.uk and we will get back to you within 48 hours.

A great Majestic tradition whereby our Buyers have tracked down brilliant wines only available in small, one off parcels. Shop now.

If you’d like to keep informed of our latest offers, including our 'Special Buy' parcels, just create an online account and make sure you tick the box to receive our communications.

Online orders will either be fulfilled from store or via our warehouse. Our wine experts in-store are able to offer substitutes of the same value or higher if there is a problem with any of the wines you've selected if the order is fulfilled by store. Unfortunately, this is not possible with orders from our warehouse and therefore we will stay in touch to let you know about any shortages.

To review any of our products simply log in to your account online (or register if you haven't already done so), go to the page of the wine you'd like to review and click 'Write a review'. You can rate the wine out of five stars and tell us if you’d buy it again.

You're our most important critic. Our ‘Buy it Again’ ratings make sure we continue to buy wines that you'll absolutely love - you can help shape our range, and also read reviews from other customers to help you find your new favourite.

The Alcohol (Scotland) Act 2010, which came into force on 1 October 2011, disallows any alcohol promotion offering customers a discount for buying multiple products in Scottish stores whilst the Alcohol (Minimum Pricing) (Scotland) Act 2012 sets a minimum price of 50 pence per unit for all alcoholic beverages sold in Scotland. The Alcohol (Minimum Pricing) (Scotland) Act 2012 which came into force on 1 May 2018 sets a minimum unit price of 50 pence for all alcoholic beverages sold in Scotland.

So that all our customers can benefit from the same competitive pricing, wherever a multi-buy price is offered in England and Wales, this will be the single-bottle price we charge in Scotland, unless such a price is beneath the minimum price threshold as outlined by the Alcohol (Minimum Pricing) (Scotland) Act 2012, in such cases the price will automatically be changed to reflect the minimum legal price in Scotland.

More information can be found by clicking here.

We are committed to making sure that our online store is accessible to all our customers. We have taken Priority 1 and Priority 2 of the W3C accessibility guidelines into account at all stages of the design and implementation process and are continually working to ensure these guidelines are met. If you have any questions or suggestions regarding the accessibility of this site, please contact us, and we will be pleased to hear your feedback.

For more information click here.

To use your discount code online – click on “view my online discount code”. On the trolley page, enter the discount code into the “do you have a promo code?” section and click UPDATE.

To use your discount code in-store – click on “view my in-store barcode” and present it at the till.

Once your discount code has been displayed it will be removed from your menu listing, so make sure you only click to view it when you are ready to shop.

You can use your discount code online or in any Majestic store in England and Wales. Unfortunately discount codes cannot be used in our Scottish stores.

We accept all major credit and debit cards - Visa, Mastercard, American Express, PayPal and Majestic Gift Vouchers. We also accept Apple Pay and Google Pay. If you have a registered PayPal account you can use it to pay for your Majestic order. Orders for collection which are paid for via PayPal must be collected by the registered account holder. You will be asked to present photographic ID in the name registered on the PayPal account. If you are unable to provide this at the time of collection the order won't be released.

Our payment provider has a minimum charge of £0.50.

Online and in selected stores.
If your local store doesn't have one, you can purchase online for collection or delivery through this link or alternatively you can purchase in store and it will be ready for you to collect in store within a week.
Here is the link to find your local store details.

In the majority of our stores and online.
Here is the link to the products online. You can find PerfectDraft kegs in the following stores:

• Majestic Aberdeen
• Majestic Abingdon
• Majestic Alton
• Majestic Amersham
• Majestic Ashbourne
• Majestic Aylesbury
• Majestic Ayr
• Majestic Banbury
• Majestic Bangor
• Majestic Banstead
• Majestic Barnet
• Majestic Barnstaple
• Majestic Basingstoke
• Majestic Bath
• Majestic Battersea
• Majestic Beaconsfield
• Majestic Bearsden
• Majestic Beckenham
• Majestic Berkhamsted
• Majestic Berwick
• Majestic Beverley
• Majestic Bicester
• Majestic Birkdale
• Majestic Birmingham
• Majestic Bishops Stortford
• Majestic Blackheath
• Majestic Braintree
• Majestic Brentwood
• Majestic Brighton
• Majestic Bristol
• Majestic Bromley
• Majestic Bury St Edmunds
• Majestic Cambridge
• Majestic Canterbury
• Majestic Cardiff
• Majestic Cardiff Bay
• Majestic Carlisle
• Majestic Causewayside
• Majestic Cheadle
• Majestic Cheam
• Majestic Chelmsford
• Majestic Cheltenham
• Majestic Chester
• Majestic Chesterfield
• Majestic Chichester
• Majestic Chippenham
• Majestic Chislehurst
• Majestic Chiswick
• Majestic Cirencester
• Majestic Clapham
• Majestic Clitheroe
• Majestic Cobham
• Majestic Colchester
• Majestic Comiston Road
• Majestic Covent Garden
• Majestic Crouch End
• Majestic Darlington
• Majestic Derby
• Majestic Devizes
• Majestic Docklands
• Majestic Dorchester
• Majestic Dorking
• Majestic Dundee
• Majestic East Dulwich
• Majestic East Grinstead
• Majestic East Molesey
• Majestic Esher
• Majestic Evesham
• Majestic Exeter
• Majestic Falmouth
• Majestic Farnham
• Majestic Finchley
• Majestic Fleet
• Majestic Fort Kinnaird
• Majestic Fulham
• Majestic Gerrards Cross
• Majestic Gidea Park
• Majestic Giffnock
• Majestic Glasgow
• Majestic Gloucester
• Majestic Godalming
• Majestic Grantham
• Majestic Guildford
• Majestic Hale
• Majestic Harpenden
• Majestic Harrogate
• Majestic Haslemere
• Majestic Havant
• Majestic Haywards Heath
• Majestic Henley
• Majestic Hereford
• Majestic Hertford
• Majestic Hexham
• Majestic High Wycombe
• Majestic Horsham
• Majestic Huddersfield
• Majestic Ilkley
• Majestic Inverness
• Majestic Ipswich
• Majestic Isle of Wight
• Majestic Islington
• Majestic Jersey
• Majestic Kendal
• Majestic Kings Lynn
• Majestic Kingston
• Majestic Knutsford
• Majestic Leamington
• Majestic Leatherhead
• Majestic Leeds North
• Majestic Leicester
• Majestic Leighton Buzzard
• Majestic Leith Walk
• Majestic Lewes
• Majestic Lichfield
• Majestic Lincoln
• Majestic Loughton
• Majestic Ludlow
• Majestic Lymington
• Majestic Lytham St Annes
• Majestic Macclesfield
• Majestic Maidenhead
• Majestic Market Harborough
• Majestic Marlborough
• Majestic Marlow
• Majestic Marylebone
• Majestic Mere Green
• Majestic Milton Keynes
• Majestic Monmouth
• Majestic Muswell Hill
• Majestic Newark
• Majestic Newbury
• Majestic Newcastle
• Majestic Newmarket
• Majestic Northallerton
• Majestic Northampton
• Majestic Norwich
• Majestic Notting Hill Gate
• Majestic Nottingham
• Majestic Oxford
• Majestic Perth
• Majestic Peterborough
• Majestic Petersfield
• Majestic Plymouth
• Majestic Poole
• Majestic Portishead
• Majestic Preston
• Majestic Putney
• Majestic Queensferry Road
• Majestic Reading
• Majestic Redhill
• Majestic Reigate
• Majestic Richmond
• Majestic Rickmansworth
• Majestic Ripon
• Majestic Roehampton
• Majestic Rugby
• Majestic Ruislip
• Majestic Sale
• Majestic Salisbury
• Majestic Sanderstead
• Majestic Sevenoaks
• Majestic Sheffield
• Majestic Shepherds Bush
• Majestic Shrewsbury
• Majestic Skipton
• Majestic Solihull
• Majestic Sonning
• Majestic Southampton
• Majestic Southend
• Majestic St Albans
• Majestic St Johns Wood
• Majestic Stafford
• Majestic Stevenage
• Majestic Stirling
• Majestic Stockport
• Majestic Stourbridge
• Majestic Stow
• Majestic Stratford
• Majestic Stroud
• Majestic Sudbury
• Majestic Summertown
• Majestic Sunningdale
• Majestic Swansea
• Majestic Taunton
• Majestic Tenterden
• Majestic Thame
• Majestic Totnes
• Majestic Tunbridge Wells
• Majestic Twickenham
• Majestic Uttoxeter
• Majestic Vauxhall
• Majestic Wakefield
• Majestic Wanstead
• Majestic Warrington
• Majestic Welwyn
• Majestic West Dulwich
• Majestic Westbury on Trym
• Majestic Weston Super Mare
• Majestic Weybridge
• Majestic Wilmslow
• Majestic Wimbledon
• Majestic Winchester
• Majestic Windsor
• Majestic Wirral
• Majestic Witney
• Majestic Woking
• Majestic Wokingham
• Majestic Wolverhampton
• Majestic Worcester
• Majestic Worthing
• Majestic Wrexham
• Majestic Yeovil
• Majestic York

You can find the address and contact details of all stores here.

Only PerfectDraft kegs will be compatible. Here is the link to our selected range of PerfectDraft Kegs.

If your machine is faulty please follow the below steps:

• Review these troubleshooting FAQ's- https://www.philips.co.uk/c-p/HD3720_25/perfectdraft-home-beer-draft-system/support
• If the troubleshooting doesn't work and you have owend it for less than 2 years, please call us on 03456056767 and we'll be happy to help.

We will only accept return PD machines that have been purchased from Majestic.

Yes- you can return empty PerfectDraft kegs to participating Majestic stores even if they have not been purchased at a Majestic store.
When you return them and purchase another keg, you will be given £5 credit against your purchase. This must be an immediate purchase and cannot be used on future orders.
This order can include other Majestic products but must include a Perfect Draft keg.
If you return more than one empty keg, you will be given £5 credit for each one which you can use against any order as long as it contains at least 1 keg and the value of the order is more than the credit for the empty kegs.
You can find PerfectDraft kegs in the following stores:

• Majestic Aberdeen
• Majestic Abingdon
• Majestic Alton
• Majestic Amersham
• Majestic Ashbourne
• Majestic Aylesbury
• Majestic Ayr
• Majestic Banbury
• Majestic Bangor
• Majestic Banstead
• Majestic Barnet
• Majestic Barnstaple
• Majestic Basingstoke
• Majestic Bath
• Majestic Battersea
• Majestic Beaconsfield
• Majestic Bearsden
• Majestic Beckenham
• Majestic Berkhamsted
• Majestic Berwick
• Majestic Beverley
• Majestic Bicester
• Majestic Birkdale
• Majestic Birmingham
• Majestic Bishops Stortford
• Majestic Blackheath
• Majestic Braintree
• Majestic Brentwood
• Majestic Brighton
• Majestic Bristol
• Majestic Bromley
• Majestic Bury St Edmunds
• Majestic Cambridge
• Majestic Canterbury
• Majestic Cardiff
• Majestic Cardiff Bay
• Majestic Carlisle
• Majestic Causewayside
• Majestic Cheadle
• Majestic Cheam
• Majestic Chelmsford
• Majestic Cheltenham
• Majestic Chester
• Majestic Chesterfield
• Majestic Chichester
• Majestic Chippenham
• Majestic Chislehurst
• Majestic Chiswick
• Majestic Cirencester
• Majestic Clapham
• Majestic Clitheroe
• Majestic Cobham
• Majestic Colchester
• Majestic Comiston Road
• Majestic Covent Garden
• Majestic Crouch End
• Majestic Darlington
• Majestic Derby
• Majestic Devizes
• Majestic Docklands
• Majestic Dorchester
• Majestic Dorking
• Majestic Dundee
• Majestic East Dulwich
• Majestic East Grinstead
• Majestic East Molesey
• Majestic Esher
• Majestic Evesham
• Majestic Exeter
• Majestic Falmouth
• Majestic Farnham
• Majestic Finchley
• Majestic Fleet
• Majestic Fort Kinnaird
• Majestic Fulham
• Majestic Gerrards Cross
• Majestic Gidea Park
• Majestic Giffnock
• Majestic Glasgow
• Majestic Gloucester
• Majestic Godalming
• Majestic Grantham
• Majestic Guildford
• Majestic Hale
• Majestic Harpenden
• Majestic Harrogate
• Majestic Haslemere
• Majestic Havant
• Majestic Haywards Heath
• Majestic Henley
• Majestic Hereford
• Majestic Hertford
• Majestic Hexham
• Majestic High Wycombe
• Majestic Horsham
• Majestic Huddersfield
• Majestic Ilkley
• Majestic Inverness
• Majestic Ipswich
• Majestic Isle of Wight
• Majestic Islington
• Majestic Jersey
• Majestic Kendal
• Majestic Kings Lynn
• Majestic Kingston
• Majestic Knutsford
• Majestic Leamington
• Majestic Leatherhead
• Majestic Leeds North
• Majestic Leicester
• Majestic Leighton Buzzard
• Majestic Leith Walk
• Majestic Lewes
• Majestic Lichfield
• Majestic Lincoln
• Majestic Loughton
• Majestic Ludlow
• Majestic Lymington
• Majestic Lytham St Annes
• Majestic Macclesfield
• Majestic Maidenhead
• Majestic Market Harborough
• Majestic Marlborough
• Majestic Marlow
• Majestic Marylebone
• Majestic Mere Green
• Majestic Milton Keynes
• Majestic Monmouth
• Majestic Muswell Hill
• Majestic Newark
• Majestic Newbury
• Majestic Newcastle
• Majestic Newmarket
• Majestic Northallerton
• Majestic Northampton
• Majestic Norwich
• Majestic Notting Hill Gate
• Majestic Nottingham
• Majestic Oxford
• Majestic Perth
• Majestic Peterborough
• Majestic Petersfield
• Majestic Plymouth
• Majestic Poole
• Majestic Portishead
• Majestic Preston
• Majestic Putney
• Majestic Queensferry Road
• Majestic Reading
• Majestic Redhill
• Majestic Reigate
• Majestic Richmond
• Majestic Rickmansworth
• Majestic Ripon
• Majestic Roehampton
• Majestic Rugby
• Majestic Ruislip
• Majestic Sale
• Majestic Salisbury
• Majestic Sanderstead
• Majestic Sevenoaks
• Majestic Sheffield
• Majestic Shepherds Bush
• Majestic Shrewsbury
• Majestic Skipton
• Majestic Solihull
• Majestic Sonning
• Majestic Southampton
• Majestic Southend
• Majestic St Albans
• Majestic St Johns Wood
• Majestic Stafford
• Majestic Stevenage
• Majestic Stirling
• Majestic Stockport
• Majestic Stourbridge
• Majestic Stow
• Majestic Stratford
• Majestic Stroud
• Majestic Sudbury
• Majestic Summertown
• Majestic Sunningdale
• Majestic Swansea
• Majestic Taunton
• Majestic Tenterden
• Majestic Thame
• Majestic Totnes
• Majestic Tunbridge Wells
• Majestic Twickenham
• Majestic Uttoxeter
• Majestic Vauxhall
• Majestic Wakefield
• Majestic Wanstead
• Majestic Warrington
• Majestic Welwyn
• Majestic West Dulwich
• Majestic Westbury on Trym
• Majestic Weston Super Mare
• Majestic Weybridge
• Majestic Wilmslow
• Majestic Wimbledon
• Majestic Winchester
• Majestic Windsor
• Majestic Wirral
• Majestic Witney
• Majestic Woking
• Majestic Wokingham
• Majestic Wolverhampton
• Majestic Worcester
• Majestic Worthing
• Majestic Wrexham
• Majestic Yeovil
• Majestic York

You can find the address and contact details of all stores here.
If when returning a keg(s), you do not purchase another keg, you will not be entitled to your £5 credit.

Yes, you can return kegs to any participating Majesic store.

• Majestic Aberdeen
• Majestic Abingdon
• Majestic Alton
• Majestic Amersham
• Majestic Ashbourne
• Majestic Aylesbury
• Majestic Ayr
• Majestic Banbury
• Majestic Bangor
• Majestic Banstead
• Majestic Barnet
• Majestic Barnstaple
• Majestic Basingstoke
• Majestic Bath
• Majestic Battersea
• Majestic Beaconsfield
• Majestic Bearsden
• Majestic Beckenham
• Majestic Berkhamsted
• Majestic Berwick
• Majestic Beverley
• Majestic Bicester
• Majestic Birkdale
• Majestic Birmingham
• Majestic Bishops Stortford
• Majestic Blackheath
• Majestic Braintree
• Majestic Brentwood
• Majestic Brighton
• Majestic Bristol
• Majestic Bromley
• Majestic Bury St Edmunds
• Majestic Cambridge
• Majestic Canterbury
• Majestic Cardiff
• Majestic Cardiff Bay
• Majestic Carlisle
• Majestic Causewayside
• Majestic Cheadle
• Majestic Cheam
• Majestic Chelmsford
• Majestic Cheltenham
• Majestic Chester
• Majestic Chesterfield
• Majestic Chichester
• Majestic Chippenham
• Majestic Chislehurst
• Majestic Chiswick
• Majestic Cirencester
• Majestic Clapham
• Majestic Clitheroe
• Majestic Cobham
• Majestic Colchester
• Majestic Comiston Road
• Majestic Covent Garden
• Majestic Crouch End
• Majestic Darlington
• Majestic Derby
• Majestic Devizes
• Majestic Docklands
• Majestic Dorchester
• Majestic Dorking
• Majestic Dundee
• Majestic East Dulwich
• Majestic East Grinstead
• Majestic East Molesey
• Majestic Esher
• Majestic Evesham
• Majestic Exeter
• Majestic Falmouth
• Majestic Farnham
• Majestic Finchley
• Majestic Fleet
• Majestic Fort Kinnaird
• Majestic Fulham
• Majestic Gerrards Cross
• Majestic Gidea Park
• Majestic Giffnock
• Majestic Glasgow
• Majestic Gloucester
• Majestic Godalming
• Majestic Grantham
• Majestic Guildford
• Majestic Hale
• Majestic Harpenden
• Majestic Harrogate
• Majestic Haslemere
• Majestic Havant
• Majestic Haywards Heath
• Majestic Henley
• Majestic Hereford
• Majestic Hertford
• Majestic Hexham
• Majestic High Wycombe
• Majestic Horsham
• Majestic Huddersfield
• Majestic Ilkley
• Majestic Inverness
• Majestic Ipswich
• Majestic Isle of Wight
• Majestic Islington
• Majestic Jersey
• Majestic Kendal
• Majestic Kings Lynn
• Majestic Kingston
• Majestic Knutsford
• Majestic Leamington
• Majestic Leatherhead
• Majestic Leeds North
• Majestic Leicester
• Majestic Leighton Buzzard
• Majestic Leith Walk
• Majestic Lewes
• Majestic Lichfield
• Majestic Lincoln
• Majestic Loughton
• Majestic Ludlow
• Majestic Lymington
• Majestic Lytham St Annes
• Majestic Macclesfield
• Majestic Maidenhead
• Majestic Market Harborough
• Majestic Marlborough
• Majestic Marlow
• Majestic Marylebone
• Majestic Mere Green
• Majestic Milton Keynes
• Majestic Monmouth
• Majestic Muswell Hill
• Majestic Newark
• Majestic Newbury
• Majestic Newcastle
• Majestic Newmarket
• Majestic Northallerton
• Majestic Northampton
• Majestic Norwich
• Majestic Notting Hill Gate
• Majestic Nottingham
• Majestic Oxford
• Majestic Perth
• Majestic Peterborough
• Majestic Petersfield
• Majestic Plymouth
• Majestic Poole
• Majestic Portishead
• Majestic Preston
• Majestic Putney
• Majestic Queensferry Road
• Majestic Reading
• Majestic Redhill
• Majestic Reigate
• Majestic Richmond
• Majestic Rickmansworth
• Majestic Ripon
• Majestic Roehampton
• Majestic Rugby
• Majestic Ruislip
• Majestic Sale
• Majestic Salisbury
• Majestic Sanderstead
• Majestic Sevenoaks
• Majestic Sheffield
• Majestic Shepherds Bush
• Majestic Shrewsbury
• Majestic Skipton
• Majestic Solihull
• Majestic Sonning
• Majestic Southampton
• Majestic Southend
• Majestic St Albans
• Majestic St Johns Wood
• Majestic Stafford
• Majestic Stevenage
• Majestic Stirling
• Majestic Stockport
• Majestic Stourbridge
• Majestic Stow
• Majestic Stratford
• Majestic Stroud
• Majestic Sudbury
• Majestic Summertown
• Majestic Sunningdale
• Majestic Swansea
• Majestic Taunton
• Majestic Tenterden
• Majestic Thame
• Majestic Totnes
• Majestic Tunbridge Wells
• Majestic Twickenham
• Majestic Uttoxeter
• Majestic Vauxhall
• Majestic Wakefield
• Majestic Wanstead
• Majestic Warrington
• Majestic Welwyn
• Majestic West Dulwich
• Majestic Westbury on Trym
• Majestic Weston Super Mare
• Majestic Weybridge
• Majestic Wilmslow
• Majestic Wimbledon
• Majestic Winchester
• Majestic Windsor
• Majestic Wirral
• Majestic Witney
• Majestic Woking
• Majestic Wokingham
• Majestic Wolverhampton
• Majestic Worcester
• Majestic Worthing
• Majestic Wrexham
• Majestic Yeovil
• Majestic York

You can find the address and contact details of all stores here.

You can find an alternative way to return directly to PerfectDraft here: https://www.perfectdraft.com/en-gb/perfect-draft-returnslink.

When you return an empty keg and purchase another keg, you will be given £5 credit against your purchase- this will need to be an immediate purchase and cannot be used on future orders.
This order can include other Majestic products but must include a Perfect Draft keg.
If you return more than one empty keg, you will be given £5 credit for each one which you can use against any order as long as it contains at least 1 keg and the value of the order is more than the credit for the empty kegs.

All Perfect Draft products are subject to a 2 year warranty from the date of purchase.
For full information on product warranties, including conditions and exemptions, please read our terms and conditions, available here.

All Perfect Draft products should arrive with a full user guide and instruction manual.
If you have not received this, please follow this link: https://www.philips.co.uk/c-p/HD3720_25/perfectdraft-home-beer-draft-system/support.

In-Store Rewards is PerfectDraft's rewards program which allows customers to accrue beer tokens (points) on all in store purchases of PerfectDraft kegs.
Each keg purchase earns 20 beer tokens (the equivalent to £1)
Beer tokens can be redeemed online with PerfectDraft (not currently redeemable in store)
How does this work in store?

1. During a purchase, you will be asked to load the PerfectDraft app and access the In-Store Rewards Hub.
2. You will then select their location, and add in the quantity of kegs you are purchasing (the maximum amount of points you can earn is 10 kegs per transaction)
3. You will be prompted to show the Majestic colleague your phone to validate their purchase. The store will then need to confirm the quantity shown in the app.
4. The app will then ask for the QR code. All stores have a unique QR code which they will then scan to complete the transaction.

*Tokens can only be redeemed at the time of purchase.

Try and download it from here. If you're having trouble, contact PerfectDraft customer service via this link.

All electrical waste should be disposed of in accordance with the Waste Electrical and Electronic Equipment regulations.
You can dispose of your machine by visiting http://www.responsible-recycling.co.uk/contact-us/find-your-local-recycling-centre/ and identifying your local recycling collection point.

If you have questions regarding the setup of the machines, storage of the kegs or any troubleshooting queries, please visit the Perfect Draft online support page, available here.
In the event that your query remains unresolved, please get in touch with us for further assistance by calling 0345 605 6767 or emailing info@majestic.co.uk.